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Monday, March 25 • 4:00pm - 4:50pm
How to Bring NEW Customers in the Door & Increase Guest Counts

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Erik Shellenberger optimizes his client's presence where NEW customers are looking. People who are in unfamiliar territory or looking for something new do not use social media, they use Tripadvisor, Yelp, and Google almost exclusively. This session teaches restaurant and bar owners to think outside of the social media "fishbowl" of people who are already customers and into the "ocean" of new customers hoping to discover them.  If you are in a tourist economy this one's for you.

avatar for Todd Collins

Todd Collins

Chief Operating Officer, RestaurantReputations
Todd Collins is the Chief Operating Officer of RestaurantReputations.com, a company that works to assist restaurants and bars with their online brand. He currently works with thousands of restaurants building digital marketing strategies, managing online reputation, and assisting these restaurants in conquering their local markets. Today, he has a fast-paced... Read More →
avatar for Erik Shellenberger

Erik Shellenberger

Owner, Bar Marketing Basics
Erik Shellenberger has been in the restaurant and bar industry since he was 13 years old working for his mother in the food & beverage dept. at a local ski resort in Park City UT where he grew up. He has held every position from dishwasher to bartender to marketing director and everything... Read More →

Monday March 25, 2019 4:00pm - 4:50pm PDT
Room S225