Nightclub & Bar Show 2019
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Monday, March 25 • 9:00am - 12:00pm
Workshop 4 - People Over Products & Process: An Award-Winning Approach

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Learn from Dushan Zaric, founder of Employees Only, about what makes a bar so successful. Employees Only isn't just any bar, it's one of the original craft cocktail bars in NYC and has gone on to spawn locations all over the world while piling up multiple awards including 'Best Bar in the World' from Tales and multiple appearances on 'The World's 50 Best Bar' list.

Dushan, winner of Mentor of the Year, will not only go through the approach that built this empire, but the psychology owners and operators need in order to sustain this level of success.  Learn how to become a better leader that breeds excellence to keep your customers coming back. Learn how to avoid burnout and provide world-class hospitality. Focus on the "why" to create the "what" and the "how".

While good plans and products may produce short-term results, a focus on yourself and your staff is the key to thriving in this business. Walk away from this session with the confidence to improve your business starting with yourself and your staff. 

avatar for Dushan Zaric

Dushan Zaric

Founder, Employees Only
Dushan Zaric is the cocktail mastermind behind world-famous New York bars Employees Only and Macao Trading Co. He is widely recognized as an industry leader and a pioneer in craft bartending; his innovative work behind the bar has revolutionized the art of the cocktail.Dushan specializes... Read More →

Monday March 25, 2019 9:00am - 12:00pm
Room S222
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