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Sunday, March 24
 

9:00am

Show Perk - Topgolf Las Vegas
Open to all attendees! Show your badge or Nightclub & Bar  Show registration email confirmation at the door and get 20% off Game Play.


Sunday March 24, 2019 9:00am - Monday March 25, 2019 2:00am
Topgolf Las Vegas 4627 Koval Ln, Las Vegas, NV 89109

2:00pm

Topgolf Back of House Tour
Welcome to Las Vegas newest sports facility! Topgolf is a four-level entertainment venue with interactive golf games that is unlike anything you’ve ever experienced. Players hit golf balls containing computer microchips that track each shot’s accuracy and distance while also awarding points for hitting targets on the outfield. It features climate-controlled hitting bays, hundreds of HDTVs, a concert venue holding up to 900 guests, 2 pools with cabanas, dynamic event spaces and more. The chef-driven Topgolf menu delivers a fresh twist on your familiar favorites, local specialties and brews, plus unexpected new creations.
       
  • Lines and VIP Entrances
  • Security Systems
  • Unique Bars on each level
  • Concert Area
  • Staffing
  • Lounge Areas
  • Bars
  • Separate Event Rooms
  • Golf Bays/VIP Rooms/Chairman’s Suites
  • Day Club & Pool
  • Restaurant / Food
  • Kitchen
  • Golf Equipment
  • Day to Day Operations
  • Marketing & Promotions
  • Locker Room
  • Retail Store
  • Q&A!
Space is limited!  Add to any pass for only $149. Transportation  included. 

Speakers
avatar for Angelo Defino

Angelo Defino

Operations Manager, Topgolf Las Vegas
Originally from Massachusetts where I graduated from University of Massachusetts with a B.S. in Mechanical Engineering. I quickly found my passion for the hospitality business and have been working in food and beverage for over 22 years. I have been living in Las Vegas for 16 years... Read More →



Sunday March 24, 2019 2:00pm - 4:30pm
Topgolf Las Vegas 4627 Koval Ln, Las Vegas, NV 89109

2:00pm

Registration
Sunday March 24, 2019 2:00pm - 5:00pm
South Hall - Las Vegas Convention Center 3150 Paradise Rd, Las Vegas, NV 89109

9:30pm

Show Perk - Industry Party at Hakkasan Sponsored by Constellation Brands
Hakkasan Nightclub inside MGM Grand Hotel & Casino is the bold evolution of the global restaurant brand, creating an all-encompassing nightlife experience with a variety of atmospheres and world-renowned musical talent. The five-level destination is home to the Ling Ling Lounge, Ling Ling Club, Main Nightclub, Pavilion and Mezzanine, where guests are welcomed to fully immerse themselves in a diverse nightlife experience.

Show Perk Offer: Complimentary beverage sponsored by Constellation Brands and admission for all Nightclub & Bar Show attendees when you show your badge or registration email confirmation at the door!


Sunday March 24, 2019 9:30pm - 10:30pm
Hakkasan Nightclub 3799 S Las Vegas Blvd, Las Vegas, NV 89109
 
Monday, March 25
 

7:00am

Charity Golf Tournament
8AM SHOTGUN START / 1:00PM AWARDS LUNCH & SILENT AUCTION

Kickoff the 2019 Nightclub & Bar Show with the Inaugural Charity Golf Tournament at TPC Las Vegas, in partnership with CORE and NFL Alumni (NFLA). The winners of the tournament will qualify for the Super Bowl of Golf, May 3-5, 2019 at Pinehurst Resort in Pinehurst, NC.

Separate registration to play golf is required!  Click here to sign-up and learn more!
All proceeds will benefit CORE - Children of Restaurant Employees - and the NFL Alumni Association.

By participating in this tournament you will support children of restaurant employees and their families across the country, as they navigate some of the most difficult life-altering circumstances. In addition, you will also be supporting the NFLA in their dual mission of “Caring for Our Own and Caring for Kids”.  The goal is to bring together supporters and retired NFL players for a friendly game of golf, raise funds to support both causes while kicking off the 2019 Nightclub & Bar Show in the process.

Interested in Sponsorship? Email events@COREgives.org

About CORE: 501(c)(3) national non-profit organization that grants support to children of food and beverage service employees navigating life-altering circumstances. Founded in 2004, CORE has raised in excess of $3M and supported almost 300 families across the industry and the country. This is the 7th consecutive year that CORE has partnered with VIBE. Across the first 6 years CORE raised over to $350,000 thanks to generous and supportive VIBE attendees and sponsors. We know that 2018 will prove to be yet another successful year for CORE at VIBE and we look forward to working together. More information at coregives.org

About NFL Alumni Association: Founded in 1967 by a small group of successful retired NFL players, the National Football League Alumni is the oldest, most well-known and well-respected retired player organization in professional sports. Membership includes thousands of retired players, coaches, front office executives, spouses, cheerleaders, and avid fans. A primary mission of NFL Alumni is “Caring for Our Own” as we inform, assist, and serve players in their post-NFL lives. Alumni are offered a diverse package of medical, business, and legal services to help keep them and their families healthy, productive, and connected to the league and their former teammates.


Monday March 25, 2019 7:00am - 5:00pm
TPC Las Vegas 9851 Canyon Run Dr, Las Vegas, NV 89144

8:00am

Registration
Monday March 25, 2019 8:00am - 6:00pm
South Hall - Las Vegas Convention Center 3150 Paradise Rd, Las Vegas, NV 89109

9:00am

Workshop - Critical Systems to Lead Your Bar & Restaurant to Success (SOLD OUT)
If you’ve heard the saying, “Great leaders aren’t born, they’re made,” then you probably know the bar & restaurant industry is the best example of exactly that. Proper systems force communication and profitability, enabling bar& restaurant owners to replicate themselves for greater success and be great leaders within their businesses. Knowing who you are as a business operator is key in developing these systems and for achieving your goals. This Workshop helps attendees identify who they are as bar & restaurant owners or managers, and how to communicate and lead their team. Attendees will also learn:
  • How systems play a role in effective leadership
  • The tools to define and hold up your company culture
  • How employee training and proper employee discipline impact restaurant operations
  • How to use checklists to clearly define your expectations
  • How follow-up builds trust and confidence in leadership and employees
  • How to delegate successfully
  • The secrets to holding your management team accountable
  • The job description of a restaurant owner

Speakers
avatar for Fred Langley

Fred Langley

Partner, TheRestaurantExpert.com
Fred Langley is a partner, the director of operations and restaurant coach for TheRestaurantExpert.com. He leads the company’s consulting services, coaching members, conducting seminars and overseeing the training and technical support team for the company’s restaurant manag... Read More →


Monday March 25, 2019 9:00am - 12:00pm
Room S222

9:00am

Workshop - Erase Your Fear of Budgets Forever & Become the Master of Your Profitability
Does the mere thought of writing a budget make your head spin and your heart beat with anxiety? You’re not alone. Most independent restaurant owners use their “gut” to budget their restaurants instead of the real numbers. But it’s not enough. Your budget is a guide to success. It points you to profitability. In this special three-hour session, David Scott Peters, restaurant coach and founder of TheRestaurantExpert.com, teaches restaurant owners how to build a budget the right way. In addition, he teaches attendees how to use the budget to be profitable, focusing on the most controllable number in the restaurant. Peters will teach attendees how to put systems in place to not only control this number, but reduce it and make money. As a bonus to attending this session, Peters will demonstrate budgeting with his Budget Creator Software, and everyone who attends will receive a free copy of the software. Attend this session to learn:
  • The steps to take to create a budget
  • How to use a budget to more easily recover from unexpected road blocks
  • How to use a budget variance report to maintain your budget
  • How to find and calculate the magic number and what makes it what it is
  • How to easily and quickly know where you stand financially
  • How to change your management team from a reactive style to a proactive one that gets you results
  • Fool-proof systems for reducing this key number and making you more money

Speakers
avatar for David Scott Peters

David Scott Peters

Founder, TheRestaurantExpert.com
David Scott Peters is a restaurant consultant, coach, speaker and founder of TheRestaurantExpert.com, a company committed to the success of independent restaurants. Peters is a restaurant industry-recognized blogger and his writing is regularly published in restaurant industry publications... Read More →


Monday March 25, 2019 9:00am - 12:00pm
Room S219

9:00am

Workshop - Powerful Promotions with a Small Budget (SOLD OUT)
New and updated! This is a very special workshop created exclusively for the Nightclub & Bar Show by Ron Cates, one of the world’s leading experts on digital marketing. This workshop covers the core elements of a successful marketing strategy, taking into consideration the budget and time constraints of running a business. Low cost and no cost online marketing tools that are simple and effective will be emphasized, along with strategies to use them together to amplify each other and save time. Advanced marketers will learn new tricks, but absolute beginners will never feel lost. Topics include: email marketing, social media, improving the effectiveness of your website (or who to turn to to do it for you), search engine optimization (getting found on the web), maximizing review sites, and much more. This is an entertaining, fun, educational, can’t-miss workshop that will absolutely, positively, grow your business!

Speakers
avatar for Ron Cates

Ron Cates

President, The Ron Cates Companies
Internationally renowned for his marketing expertise (the press has called him a “digital marketing icon”), Ron Cates has been the keynote/featured presenter at hundreds of high-profile conferences and events all over the world, educating more than 200,000 businesses. Engaging... Read More →


Monday March 25, 2019 9:00am - 12:00pm
Room S221

9:00am

Workshop - Teach & Coach Your Staff to Become Hospitality Heroes (SOLD OUT)
In Bob Brown’s power-packed interactive session, learn how to Build your Hospitality A-Team, Word to Lose and Words to Use, Turn Complaints in to Wows and deliver Dazzling Service, and teach and coach your team members to be hospitality heroes.  

Bob’s tools and techniques have been incorporated into the cultures of industry leaders Marriott; Disney; Waldorf Astoria; Four Seasons, Hilton; Jumeirah, including the iconic Burj Al Arab in Dubai; Nordstrom; Viceroy; and the Morgans Hotel Group.  

In this session, you’ll takeaway how to:

1. Build Hospitality Heroes: Hire, train and retain top performers to possess knowledge, enthusiasm, empathy, a planned approach, technical excellence and the ability to read and respond to cues.

2. Words to Use—Words to Lose: Learn the art of Respectful Phrasing.

3. Turn Complaints into Opportunities to Build Lifetime Guests: Turn negative social media reviews into wows. Learn how to listen, empathize, apologize, react and thank. Let the guest know you’re on their side. Turn guests into lifetime advocates.

4. Create Dazzling Service: Since companies like Zappos, Disney, Nordstrom and Ritz Carlton have raised the bar, and guests have higher expectations. Learn how to deliver educational, entertaining and engaging service to get a perfect “10” on the service report card.

5.Explore Hospitality Champion’s Best Practices: Learn how both high end as well as quick serve icons like Ritz Carlton and Chic fil A build cultures that create extraordinary guest experiences.

6. Execute the “What, How, Why’ Coaching Technique to:
  • Stay in the adult voice
  • Be specific, keep it simple, lower stress
  • Be direct and respectful; avoid being a "seagull manager"
  • Role-play and explain the technique

Speakers
avatar for Bob Brown

Bob Brown

President, Bob Brown Service Solutions
Bob Brown, a leading industry expert, keynote speaker, author, trainer and consultant. Known for his high-content, interactive and motivational presentations, he's is the author of the best-selling Little Brown Book of Restaurant Success selling over 100,000 copies worldwide.Bob’s... Read More →


Monday March 25, 2019 9:00am - 12:00pm
Room S220

9:00am

Workshop - The Mindset to Unlock Your Potential: An Award-Winning Approach (SOLD OUT)
Learn from Dushan Zaric, founder of Employees Only, about what makes a bar so successful. Employees Only isn't just any bar, it's one of the original craft cocktail bars in NYC and has gone on to spawn locations all over the world while piling up multiple awards including 'Best Bar in the World' from Tales and multiple appearances on 'The World's 50 Best Bar' list.

Dushan, winner of Mentor of the Year, will not only go through the approach that built this empire, but the psychology owners and operators need in order to sustain this level of success.  Learn how to become a better leader that breeds excellence to keep your customers coming back. Learn how to avoid burnout and provide world-class hospitality. Focus on the "why" to create the "what" and the "how".

While good plans and products may produce short-term results, a focus on yourself and your staff is the key to thriving in this business. Walk away from this session with the confidence to improve your business starting with yourself and your staff.

In this workshop, attendees can expect to learn:

• the mindset to unlock your potential and that of your team;
• health and wellness strategies that support sustained revenue growth;
• the importance of discovering your ‘why’;
• how Employees Only created a following and expanded all over the world;
• going beyond the business formulas and focusing on the human factor;
• not just how to train your staff, how to get them enthusiast for their shifts;
• and mental support activities to provide outstanding service to all customer types.

Speakers
avatar for Dushan Zaric

Dushan Zaric

Founder, Employees Only
Dushan Zaric is the cocktail mastermind behind world-famous New York bars Employees Only and Macao Trading Co. He is widely recognized as an industry leader and a pioneer in craft bartending; his innovative work behind the bar has revolutionized the art of the cocktail.Dushan specializes... Read More →


Monday March 25, 2019 9:00am - 12:00pm
Room S223

10:00am

Alcohol Beverage Law Basics
This session outlines the basics of alcohol beverage law: dram shop liability, tied-house evil regulations, how to legally promote alcohol products, when/how you can accept gifts/promos from suppliers/distributors. It provides a fun look at post-prohibition era alcohol laws with a fun and thoughtful look back at the history of the saloon era and prohibition.

Speakers
avatar for Valerie Haber

Valerie Haber

Attorney, Gray Robinson
Valerie concentrates her practice on advising all three tiers of the alcohol beverage industry including wineries, breweries and distilled spirits suppliers, distributors and retailers. Valerie’s practice includes counsel relating to federal, state and local laws governing the sale... Read More →


Monday March 25, 2019 10:00am - 10:50am
Room S224

10:00am

Best Strategies on Employee Retention & Cultivation
Staffing and cultivation are becoming harder than ever for operations. Learn from award-winning teams and hospitality groups how they are investing in their staff. Today's employee needs to feel empowered, challenged, and their work is meaningful- no short order in the hospitality industry. Learn from the top bars and restaurants on how they are creating a culture built around learning and growing. 

Moderators
avatar for David Klemt

David Klemt

Editor, Nightclub & Bar
David got his start as a hospitality industry writer and editor in Las Vegas. He has been writing about bars, nightclubs, restaurants and the industry as a whole for more than 10 years. Starting off as a freelance reporter and contributing author for Nightclub & Bar and the Nightclub... Read More →

Speakers
avatar for Brian Bartels

Brian Bartels

Managing Partner & Bar Director, Happy Cooking Hospitality
Brian Bartels was raised in Wisconsin.  He has been a writer and bartender his entire adult life.  His last book, The Bloody Mary, was published in 2017 with Ten Speed Press, and nominated for an IACP Award.  He now lives in New York City, where he is a Managing Partner and Bar... Read More →
avatar for Fraser Hamilton

Fraser Hamilton

Bar Manager, Sweet Liberty
Fraser Hamilton is a bartender’s bartender. His infectious humor and genuine demeanor keep guests and industry coming back to his bastion. Still, his work ethic is no laughing matter. Fraser calls his role at Miami Beach’s accoladed Sweet Liberty “foreign affairs”-- meaning... Read More →


Monday March 25, 2019 10:00am - 10:50am
Room S227

10:00am

Customer Service: What is It and Do You Have It?
In this session, William Orilio and Theron Fisher share their insights on just what “Customer Service” looks like, how it’s defined in today's world. Together they explore and debate how technology has permeated nearly every aspect of hospitality/customer service and how it has changed consumer behaviors and the overall customer service experience and when enough may really be enough. It is time to get basics, so your employees can exceed your guests expectations and deliver “Visibly Superior Customer Service,” once again.

Speakers
avatar for Theron Fisher

Theron Fisher

Executive Chef & Culinary Instructor, Kitchens for Good
Theron Fisher has over 30 years of leadership experience and expertise in the hotel, gaming and culinary industries.  For the past three years Theron held the position of Executive Chef and Culinary Instructor for Kitchens for Good, a San Diego based non-profit organization. At Kitchens... Read More →
avatar for William Orilio

William Orilio

Owner, Hospitality Consultants
William “Billy-O” Orilio is the owner of HOSPITALITY CONSULTANTS, a San Diego based hospitality consulting firm, which specializes in assisting operators with UNION properties develop investigative “In-House” programs with proven results. Billy-O has over 40 years’ and over... Read More →


Monday March 25, 2019 10:00am - 10:50am
Room S228

10:00am

Introducing Big Box Management Systems Into Your Small Neighborhood Pub
Feeling as if you are putting fires out all over your establishment and can't keep ahead of daily operations? Are your systems lacking or non-existent in your small bar? Then maybe it's time for you to start managing your venue with the same set of eyes the Big Box Corporate folks do! Learn what you should implement in your daily operations that won't costing you anything! Learn how to breakdown all systems and operations into one of the Four P's of management to better get your arms around your business. Just because you are a Mom and Pop pub does not mean you should be using the same systems they did years ago.

Speakers
avatar for Pat Dolan

Pat Dolan

Owner & Operator, Dolan's Bar
Pat’s 25 years of restaurant and bar management coupled with teaching skills has given him many tools to help other managers succeed in dealing with their day to day operations. Pat was a fellow at Johnson & Wales University in Providence, R.I., and has lived & worked in Ireland’s... Read More →


Monday March 25, 2019 10:00am - 10:50am
Room S226

10:00am

Nightclub & Bar Presents the Marketing Industry Report
Through audience surveys, industry interviews, and analyzing top performing brands benchmarks, Nightclub & Bar will summarize the key points of our Industry Marketing Report. We'll dive into data-driven decision making, social media strategy, and the database growth initiatives. On stage, we'll be joined by operators who will offer their insight on how they execute highly effective campaigns with limited budget and resources.

Moderators
avatar for Jeremiah Batucan

Jeremiah Batucan

Director of Conference Content & Industry Relations, Nightclub & Bar
Jeremiah Batucan leads digital and content for the Nightclub & Bar Conference and Media Group. He has a record of 10 years of experience in the media and events industry along with 12 years working full time and moonlighting in restaurants and bars. Prior to his current role, he... Read More →

Speakers
avatar for Erika Thomas

Erika Thomas

Senior Marketing & Communications Manager, EAST, Miami
Erika oversees the communications department for EAST, Miami, a hotel located within Miami’s Brickell City Centre, along with all of the hotel’s R&B outlets such as Domain, Quinto la Huella, Sugar and Tea Room. Erika’s background in search engine optimization, photography, e-mail... Read More →
avatar for Noelle Manica

Noelle Manica

Director of Marketing & Social Media, The Monarch Bar
Noelle Manica is responsible for social media and event marketing for The Monarch Bar that she and her husband own in Kansas City, MO. Noelle is relatively new to the restaurant & bar industry but not to the marketing & hospitality scene and brings a wealth of knowledge from her various... Read More →


Monday March 25, 2019 10:00am - 10:50am
Room S225

10:00am

Training I: Southern Glazers Wine & Spirits- Innovating Cost Effective Craft Cocktails
When craft cocktails are properly executed, they reduce liquor costs, increase check averages, generate publicity for your establishment and taste delicious. With so much competition, it is often difficult to stand out from the crowd. Come join world renowned mixologist Brian Van Flandern as he discusses how to create original innovative cost-effective craft cocktails. Utilizing the fundamental principles of flavor-profiling, learned from Chef Thomas Keller while opening Per Se Restaurant as the Head Barmen in 2004, Brian guides the class through a simple, no-nonsense methodology for innovating new recipes that are guaranteed to taste delicious, be cost effective and increase profit, this is an interactive seminar.
Space is limited!   Add to any Pass for only $149. Transportation included.

Speakers
avatar for Brian Van Flandern

Brian Van Flandern

Executive Director of Mixology and Spirits Education, Southern Glazer's Wine & Spirit
World-renowned mixologist, spirits historian, industry influencer and cocktail book author Brian Van Flandern has been a professional bartender in New York City for over 25 years and was named America’s Top Mixologist by The Food Network.  From 2004-2007 Brian helped open Chef... Read More →



Monday March 25, 2019 10:00am - 1:00pm
Southern Glazer's Wine & Spirits 8400 S. Jones Blvd. Las Vegas, NV 89139

11:00am

Female Forward Leadership: How to Create an Active & Effective Workplace for Growth & Staffing Retention
This session is a motivation and action oriented conversation about how to empower, motivate, and activate change as a woman in the hospitality industry. Panelists discuss knowing your net worth and how to negotiate for it, aligning passions and experiences for your optimal career path, and how to identify and cultivate an effective professional think tank.

Moderators
avatar for Jayne Portnoy

Jayne Portnoy

Founder, JP Consulting
Jayne Portnoy is a seasoned marketing executive within the entertainment, hospitality and beverage industries and has driven the development and execution for brands such as The Tampa Bay Buccaneers of the National Football League, Outback Steakhouse, Bonefish Grill, and Roy's Hawaiian... Read More →

Speakers
avatar for Josh Loving

Josh Loving

Owner & Operator, Small Victory
Josh Loving, veteran bartender and former sommelier in Austin, Texas has served on the opening team for many of this city’s most outstanding cocktail bars, including Half Step, Midnight Cowboy, Weather Up, and Eastside Showroom. When McGuire Moorman Hospitality acquired and re-opened... Read More →
avatar for Laura Maddox

Laura Maddox

Bar Manager, Small Victory
Laura Maddox is a professional bartender and bar manager who works at Small Victory in Austin, Texas. After earning a degree in Conservation and Natural Resource Management from Sul Ross State University in Alpine, she returned to her hometown of Austin in 2011 and split her time... Read More →
avatar for Anjali Kundra

Anjali Kundra

Co-Founder & VP of Operations, Partender
Anjali has always taken the road less traveled, from couchsurfing through Europe and covering IMG Fashion Weeks in Manhattan and Mumbai, to working as an incognito maid in London and becoming an expert in medical billing (always striving for the unsexy experiences). Due to an obsession... Read More →
avatar for Bill Norris

Bill Norris

Beverage Director, Alamo Drafthouse
Bill Norris, credited as “father of the modern cocktail” in Austin by the Austin American Statesman, joined the Alamo Drafthouse as Beverage Director in 2011.  During that time, the Drafthouse has grown from 12 locations, primarily in Texas, to 37 (and counting) nationwide. In... Read More →
avatar for Nik Kundra

Nik Kundra

Co-Founder & CEO, Partender
Nik Kundra was as a neuroscience nerd out of Emory in Atlanta, and was heading to med school in Miami when his older sister (and co-founder) convinced him to get a masters in entrepreneurship from the University of Florida and do what he loved most - technology - for a year. Three... Read More →
avatar for Kyla Moore

Kyla Moore

CEO, Tablelist
A New York City nightlife marketer and event planner since the age of 17, Tablelist’s CEO, Kyla Moore, balanced a full high school class load of geometry and American history, while marketing large events in NYC like Eminem, Jennifer Lopez, and Busta Rhymes for Sound Factory and... Read More →


Monday March 25, 2019 11:00am - 11:50am
Room S227

11:00am

Marketing Partnerships, Promotions, Support: A Reality Check
In this session, Tim Haughinberry discusses his personal education and history in the hospitality industry. He shares his professional journey in creating a business solely based personal experience and relationships. Key points of this session include relationships, partnerships, and how to approach brands with realistic expectations for promotional and activation support.

Speakers
avatar for Tim Haughinberry

Tim Haughinberry

Founder & Chief Creative Officer, Back Bar USA
Throughout his career, Tim Haughinberry has created his own professional opportunities through a passion for entrepreneurism and love of beer, wine, and spirits. As the current chief creative officer of Back Bar USA, he brings a wealth of experience to the beverage industry, acting... Read More →


Monday March 25, 2019 11:00am - 11:50am
Room S225

11:00am

Profits Meet Practicality
Learn from this star-studded industry panel on creating profitable and innovative programs regardless if they are for a dive or a high-end cocktail lounge. Review the critical components and KPIs that each operator should know to increase revenue, brand equity, and marketing buzz. These award-winning operators and consultants will discuss how to create successful, profitable operating procedures and staff training to execute a program that is practical to your venue. Bring your questions and your notepads, you won't want to miss these tips and actionable concepts. Submit your questions in advance here.



Speakers
avatar for Tobin Ellis

Tobin Ellis

Principal, BarMagic
Tobin’s background is 30 years of high-profile, high-volume beverage operations married with 15 years experience designing and opening bars around the world. He is a 6-time U.S. national bartending champion, a founding member of the U.S. Tiki Team, and speaks regularly on bar design... Read More →
avatar for Erick Castro

Erick Castro

Bartender, Bartender at Large
Erick Castro’s cocktail empire began at San Francisco's Rickhouse and Bourbon & Branch by searching for obscure pre-Prohibition era recipes, methods and ingredients. Consistently acclaimed as one of the spirits industry’s elite, Castro is widely recognized for his beverage programs... Read More →
avatar for Tim Rita

Tim Rita

Bartender, NoMad Las Vegas
Tim Rita is an award winning Mixologist who has represented prestigious companies and spirit brands and portfolios providing training, education, cocktail/menu consultation, and national account support to the marketplace.With nearly two decades in the hospitality industry, Tim began... Read More →


Monday March 25, 2019 11:00am - 11:50am
Room S224

11:00am

Understanding the Psychology Behind Guest Experiences
Educating service professionals in the different psychologies & behaviors that leave every feeling like a guest of honor. Learn how Echo & Rig keeps a customer-centric mindset like not charging for every nominal service that has led to a consistently full restaurant, multiple awards, and paved the way for further expansion.

Speakers
avatar for Sheryl Best

Sheryl Best

Director of Guest Relations, Echo & Rig
Being in love with the hospitality business since running a restaurant on the famous Sunset Strip, Sheryl continues to live her dream at Echo & Rig. As part of the opening team of Las Vegas’ first mega resort The Mirage, Sheryl fell in love with the dynamics in all aspects of hospitality... Read More →


Monday March 25, 2019 11:00am - 11:50am
Room S228

11:00am

We All Sell at Some Time: Top 10 Ways to Maximize the Value of Your Bar
You’ve invested your time and money into your nightclub and bar business, working hard at creating one of your most valued assets. Someday you’re going to want to cash in your chips. This session gives attendees the understanding of the do’s and don’ts of creating value you can sell in order to get the highest possible price for your business.

Speakers
avatar for Mel Jones

Mel Jones

CEO & President, Selling Restaurants
Mel is an accomplished merger and acquisition specialist having completed over $12 Billion of merger and acquisition transactions at the fortune 50 level. In addition to holding senior financial executive and Chief Financial Officer positions for multi-national corporations such as... Read More →


Monday March 25, 2019 11:00am - 11:50am
Room S226

11:00am

Wynn Nightlife Tour I: Learn from the World's Biggest Operator!
Experience Wynn nightlife like no one has before. Stroll behind the velvet ropes of Las Vegas' most celebrated venues within the impressive Wynn and Encore Properties and see XS, Encore Beach & Intrigue. The newest nightclub at Wynn, Intrigue, adds an air of mystery, seduction and the unexpected to your many choices for how to make the most of your night. Get unprecedented access behind the turn tables and a/v booth to see cutting edge technology firsthand and what it takes to execute an unforgettable night at Intrigue Nightclub. Step into the super exclusive Intrigue Private Livingroom with secret entrance and rare curated vinyl library spun on a nightly basis for the super elite.

Tour will cover:
• Wynn Nightlife including Intrigue, XS and Encore Beach Club
• A/V technology & special effects
• Waterfall & projection equipment
• DJ booth equipment and operation
• Unique organic areas in venue
• Line entrance & VIP management
• Security
• Staffing guidelines
• Managing capacity and flow
• Staging and promoting special events
• Marketing VIP Tables/Areas
• Maximizing Marketing and Promotions
• Uniqueness of each venue
• Management discussions/Q&A

Space is limited!   Add to any Pass for $149. Transportation included.

Speakers
avatar for Michael Waltman

Michael Waltman

Executive Director of Operations, Wynn Las Vegas- Encore Beach Club



Monday March 25, 2019 11:00am - 2:00pm
Wynn 3131 S Las Vegas Blvd, Las Vegas, NV 89109

12:00pm

Show Perk - Bar Walk at The Park MGM, Sponsored by Diageo
Experience beverage education at its best while networking with other industry leaders at The Park MGM. Brand Ambassadors from Cîroc, Captain Morgan, Bulleit Bourbon and Crown Royal give you tricks of the trade to create innovative cocktail menus for your bar. Start Nightclub & Bar Show off right with an unforgettable afternoon enjoying new to market products with the largest liquor company in the world.

Show your badge or registration email confirmation at these locations and learn how to create innovative cocktail menus for your bar and restaurant: Nomad Bar, Moneyline Sportsbar and Book, Eataly and Primrose.


Monday March 25, 2019 12:00pm - 5:00pm
The Park MGM 3770 S Las Vegas Blvd, Las Vegas, NV 89109

12:30pm

Exploring Global Trends with Lamb Weston [Sponsored]
Which global trends are driving the marketplace and consumer expectations in 2019 and beyond? And how will they impact your business? Let the Lamb Weston Fry Experts walk you through where your guests' expectations are moving and how you can get ahead.


Speakers
avatar for Tiffany Giddins

Tiffany Giddins

Director of Consumer Insights, Lamb Weston
Tiffany Giddins is the Director of Knowledge & Insights at Lamb Weston.  She has over 15 years of experience in the CPG and Foodservice industries and has developed a deep understanding of consumer behavior, marketplace trends, and innovation through various insights roles at Procter... Read More →
avatar for Jennifer James

Jennifer James

EVP, Head of Global MONITOR, Kantar
Jennifer James is Executive Vice President, head of Global MONITOR. In this role, she is the conceptual leader and project director for Kantar Consulting’s premier global insights resource, exploring critical areas of consumer change in 25 markets around the world.Before joining... Read More →


Monday March 25, 2019 12:30pm - 1:00pm
Room S220

12:30pm

Your New Secret Weapon [Sponsored by Shift4 Payments]
Mobile has been a buzzword in the industry for years now, but we have yet to see a solution emerge that truly delivers on the promise of this technology. This session will discuss current trends in mobile technology and showcase a powerful new solution that will take your operations to the next level while delivering an unmatched experience for your customers.


Speakers
avatar for Michael Russo

Michael Russo

Chief Development Officer, Shift4 Payments
Michael Russo is the Chief Development Officer at Shift4 Payments, the leader in secure payment processing. As CDO, Mr. Russo oversees the technology development that helps the company power the top point-of-sale brands in the industry. He has over 30 years of experience in the hospitality... Read More →


Monday March 25, 2019 12:30pm - 1:00pm
Room S221

12:30pm

National HOST Security Certification Program
This course is the National HOST Security Certification Program, and if you are from California, this is the mandated California Proprietary Security Officer (PSO) Licensing Training for all California in-house security guards or "bouncers."

If you are looking to create a safer, better, and more hospitable experience for your guests – all while mitigating unwanted liability – this course is an absolute must for your team. Designed specifically for hospitality owners, managers, and of course security guards, this is the most comprehensive hospitality security training program in the country and has stood up against courtroom scrutiny and law enforcement requirements nationwide. 

This program has been completed by over 10,000 restaurant, hotel, bar, and nightclub employees nationwide. This is the only security training program endorsed by multiple national insurance carriers who offer premium discounts for businesses who participate in this program. All attendees who fully complete this training program will receive their National HOST Security Certification Program or the California Proprietary Security Officer (PSO) Licensing Training Certificate of Completion.

Topics include – Hospitality Guard Duties and Responsibilities, Understanding Powers to Arrest, Conflict Resolution, Communication Skills, Use of Force, Alcohol Service Liabilities, Alcohol Service Rules & Regulations, Recognitions of Borrowed and Fake Identification, Active Shooter & Terrorism Awareness, and Recognition of Club Drugs & Narcotics...and more.
 
For additional questions contact Nightclub Security Consultants directly at manny@nightclubsecurity.com or call at 619-261-3338.

Speakers
avatar for Manny Marquez

Manny Marquez

Vice President, Nightclub Security Consultants
Manny Marquez is a hospitality professional and expert who has ran and operated some of San Diego’s most recognizable venues over the last 16 years - including La Puerta, Typhoon Saloon, and the Gaslamp Quarter’s iconic Henry’s Pub. Currently, Manny is the Vice President of... Read More →
avatar for Robert Smith

Robert Smith

CEO & President, Nightclub Security Consultants
Robert C. Smith is the President and CEO of Nightclub Security Consultants, Inc. In 1998, while still a San Diego Police Officer, he formed his company after an incident surrounding the use of force by a security guard at a San Diego bar. This incident compelled Robert to create the... Read More →


Monday March 25, 2019 12:30pm - 5:00pm
Room S219

1:00pm

Keynote - Your Work Family: Hiring, Training, Mentoring & Motivating Your Team for the Long Haul. Jim Meehan, James Beard Award Winning Author and Bartender
Jim Meehan, co-founder of P.D.T.- one of the countries pioneering cocktail lounges in its twelfth year of business in New York City's East Village - will share how his leadership approach has evolved from leading by example- as one of America’s best bartenders- to motivating his colleagues to realize their potential during their tenure at his James Beard Award-winning bar.
 
Jim’s passion for service, quest for further knowledge, belief in the transformative power of hospitality, and commitment to mentor the industries next generation will leave you inspired.

Speakers
avatar for Jim Meehan

Jim Meehan

Mixography Inc.
Jim Meehan, author of the The PDT Cocktail Book and the James Beard award-winning Meehan’s Bartender Manual, entered the hospitality business in 1995 while studying at the University of Wisconsin at Madison. He worked his way through school as a bartender, then moved to New York... Read More →


Monday March 25, 2019 1:00pm - 1:45pm
Room S222

2:00pm

9 Steps to Get Your Team Empowered & Energized
Spending too much time putting out fires and dealing with employee issues rather than focusing on Profitability, Improving Customer Experiences, and Business Growth? Are some of your employees not accepting responsibility for their actions and causing you grief? Do you find it very difficult to motivate some of them? This session gives attendees easy to implement steps that will turn their employees into an energized and empowered winning team.

Speakers
avatar for Frank Besednjak

Frank Besednjak

President & CEO, The Training Source, Inc.
Frank Besednjak is President of The Training Source Inc., a diversified company that offers business training, coaching, and consulting services. He is also a motivational speaker, and business coach. A US Navy veteran with a Bachelor of Business Administration and Marketing degree... Read More →


Monday March 25, 2019 2:00pm - 2:50pm
Room S227

2:00pm

Big Data & Machine Learning can 5x Your Facebook & Instagram Ads ROI
The buzz word is 'big data,' but what is it? This session discusses how every nightclub and bar should be using the same big data and audience building that multi billion dollar companies are using. Learn how Louie La Vella uses pixels and audience creation to create multiple layers of audiences on Facebook and sell out events and fill rooms all over the world.

Speakers
avatar for Louie La Vella

Louie La Vella

President, La Vella Nightlife
Nightclub and Bar marketing expert and author Louie La Vella has worked with brands such as Skyy Vodka, Red Bull, Bacardi, television networks such as BPMTV Canada and hundreds of nightclub and bars. La Vella has produced and marketed over 30 live music concerts and thousands of weekly... Read More →


Monday March 25, 2019 2:00pm - 2:50pm
Room S225

2:00pm

Brand Creativity & the Relationship to Your Bottom Line
This session teaches you how define your “brand” and build on that using knowledge of what works and what doesn’t, depending on genre of venue/music, clientele you want to attract, and other important key aspects. Jessica Stafford explains how she built herself as a brand and remains relevant in the industry. By keeping relevant and creative, you can have a long-lasting program that works through training, educating, and maintaining industry relationships.

Speakers
avatar for Jessica Stafford

Jessica Stafford

Brand Specialist BACARDÍ / Live Nation North American Partnership at TEAM Enterprises, Bacardí
Jessica Stafford was born in on the Reno/Tahoe line where she grew up in the mountains. As a child she was either outdoors skiing and playing tennis or inside playing the violin. Her parents always encouraged creativity and made sure she was surrounded by plenty of it. Like many college... Read More →


Monday March 25, 2019 2:00pm - 2:50pm
Room S226

2:00pm

Health Department Knocks, Let Confidence Answer Every Time
Charming them without harming them. Learn from an award-winning national expert of knowing what’s compliant for food inspections to compliance for food safety. Betsy is committed to helping operators protect the lives and health of their customers and in term, protect their own business, in an ever increasing regulated industry with issues like food allergens and nutritional labeling.

Speakers
avatar for Betsy Craig

Betsy Craig

Founder and CEO, MenuTrinfo
Betsy Craig is the nation’s leading expert on food allergies and food safety, and Award-Wining CEO,  Founder of MenuTrinfo®, LLC, a leading Award-Winning food service training company in the NEW best in class, ANSI Accredited National Food Handler Course, AllerTrain for food allergen and gluten free food safety, a menu nutritional information, and accrediting kitchen auditing company. MenuTrinfo is dedicate... Read More →


Monday March 25, 2019 2:00pm - 2:50pm
Room S220

2:00pm

Make Money with Your Music
Wyatt Magnum and Steele Platt lead this discussion on how to program the right music for your bar, restaurant, hotel, or nightclub. Session topics include selecting the right music service, understanding music licensing, dayparting, beats-per-minute, and music genres that make money. Unlock hidden revenue potential by improving your music through their carefully crafted and scientific methods.

Speakers
avatar for Wyatt Magnum

Wyatt Magnum

President, Magnum Music Group
Wyatt Magnum began his music career working in record stores in high school and as an on-air radio personality at the tender age of 18. He’s also been one of the nation’s top nightclub d.j.’s before beginning his music consultancy practice, traveling the world teaching the skills... Read More →
avatar for Steele Platt

Steele Platt

Founder, Yard House Restaurants
Steele Platt founded Yard House Restaurants in Orange County, CA in 1996 and served as its Chief Executive Officer until 2012 when he divested his interest to the Darden Restaurant Group. Steele created his first restaurant concepts called Kailua's at the Tivoli in Denver, CO. in... Read More →


Monday March 25, 2019 2:00pm - 2:50pm
Room S228

2:00pm

Mastering Your Craft Beer Menu in Today’ Beer Culture
Dive deep into building a beer menu with Master Cicerone, Jason Pratt. While beer sales may be flattening, certain brands and styles are seeing double digit growth. Learn practical selection pointers and how to perfect rotating your bottle and tap selection to keep customers both delighted in new experiences while offering the staples that keep them coming back. Educating your patrons and your staff is critical to execution and you’ll be learning from the best- of the nearly 100,000 Cicerone certifications, only 16 hold the title of Master Cicerone and Jason Pratt is one of them.

Speakers
avatar for Dan Imdieke

Dan Imdieke

Director of Operations, Blue Moon Brewing Co.
Dan Imdieke is one of 18 Master Cicerones in the world and the lucky 13th person to pass the exam in 2016. As Director of Operations for Blue Moon Brewing Co. in Denver he influences the beer offering in the flagship brewery tap room as well as direction for national brand innovation... Read More →
avatar for Jason Pratt

Jason Pratt

Master Cicerone, MillerCoors
Jason has achieved the rank of Master Cicerone through the Cicerone Program, becoming the 11th person in the world to do so.  The certification recognizes an exceptional understanding of brewing, beer styles and beer and food pairing— combining outstanding tasting abilities with... Read More →


Monday March 25, 2019 2:00pm - 2:50pm
Room S224

2:00pm

The Impact of Delivery Services on Menu Engineering
Mark will walk you through the steps to re-engineer your menu for success and profitability utilizing his proven methods, with accurate recipe costing as a base.  Review with him the flaws of the traditional dog/star reporting and learn about the proper data to be reviewed.  In addition to the engineering of the printed in-house menu, you will also see the data that we need to consider when utilizing various delivery services.  Identifying the proper data combined with your passion for your operation can assist you to obtain greater profitability.

Speakers
avatar for Mark Kelnhofer

Mark Kelnhofer

President and CEO, Return On Ingredients
Mark Kelnhofer, CFBE, MBA, President and CEO of Return On Ingredients®, has more than 20 years of experience in bottom line-boosting accounting. He spent 20 years in managerial cost accounting refining his methods including seven years in restaurant cost management. When these two... Read More →


Monday March 25, 2019 2:00pm - 2:50pm
Room S221

2:00pm

Wynn Nightlife Tour II: Learn from the World's Biggest Operator! SOLD OUT
Experience Wynn nightlife like no one has before. Stroll behind the velvet ropes of Las Vegas' most celebrated venues within the impressive Wynn and Encore Properties and see XS, Encore Beach & Intrigue. The newest nightclub at Wynn, Intrigue, adds an air of mystery, seduction and the unexpected to your many choices for how to make the most of your night. Get unprecedented access behind the turn tables and a/v booth to see cutting edge technology firsthand and what it takes to execute an unforgettable night at Intrigue Nightclub. Step into the super exclusive Intrigue Private Livingroom with secret entrance and rare curated vinyl library spun on a nightly basis for the super elite.

Tour will cover:

• Wynn Nightlife including Intrigue, XS and Encore Beach Club
• A/V technology & special effects
• Waterfall & projection equipment
• DJ booth equipment and operation
• Unique organic areas in venue
• Line entrance & VIP management
• Security
• Staffing guidelines
• Managing capacity and flow
• Staging and promoting special events
• Marketing VIP Tables/Areas
• Maximizing Marketing and Promotions
• Uniqueness of each venue
• Management discussions/Q&A

Space is limited!   Add to any Pass for $149. Transportation  included.

Speakers
avatar for Michael Waltman

Michael Waltman

Executive Director of Operations, Wynn Las Vegas- Encore Beach Club



Monday March 25, 2019 2:00pm - 5:00pm
Wynn 3131 S Las Vegas Blvd, Las Vegas, NV 89109

3:00pm

B.O.L.D. Leadership – A Winning Cocktail for Success
Think about how much time is spent creating a legendary cocktail – the time, attention, trial and error to perfect a recipe for success.  Now think about your business, team, customers, and concept – what does your recipe for success look like in today’s competitive marketplace?  For over 2 decades, Kathleen Wood has been a leading growth strategist, specializing in accelerating business success for Founder, Entrepreneur and Family led businesses. Her practice focuses on creating exceptional recipes for success in strategy, brand optimization, and leadership development.

After years of success of taking small companies and transforming them into national brands, Kathleen has repeatedly been asked, “what separates leaders who talked about big dreams and leaders who transformed their dreams to reality?”  In B.O.L.D. Leadership, Kathleen brings the four key ingredients to create a winning cocktail for success in your business.

Are you ready to declare your independence from outdated leadership philosophies? Are you ready to take charge and break through the sea of sameness? Are you ready to do what it takes to stand up and stand out in your marketplace? Are you ready to create your own winning cocktail success?  Then get ready for B.O.L.D. Leadership!

This session;
  • Why B.O.L.D Leadership is a Game-Changer for Your Business
  • B.O.L.D. Leadership – Four Ingredients for Success
  • Leveraging B.O.L.D. Leadership for Muddling Your Competition· Putting Your B.O.L.D. Leadership into Action - NOW

B.O.L.D. Leadership is a game changer. Stop mixing well others and start your journey to the top shelf of success!

Speakers
avatar for Kathleen Wood

Kathleen Wood

CEO and Founder, Kathleen Wood Enterprises
Kathleen is the founder of Kathleen Wood Partners, an innovative growth strategy firm, specializing in transforming visions into reality through strategy brand optimization and leadership development. She specializes in developing acceleration strategies to transform small companies... Read More →


Monday March 25, 2019 3:00pm - 3:50pm
Room S220

3:00pm

Competition is for Suckers: How to Become a Blue Ocean Operator
You probably sensed that the waters have changed. A steady stream of more restaurants and bars opening in your market taking not only your staff, they are taking your guests. The waters are red with blood from a saturated market that just cannibalizes itself. Welcome to the red ocean. Out on the horizon, the water is calm and blue. There is little competition, and there are plenty of staff and guests. Welcome to the blue ocean.

Speakers
avatar for Donald Burns

Donald Burns

Founder & CEO, The Restaurant Coach
Donald Burns is The Restaurant Coach™, named one of The Top 50 Restaurant Experts to Follow in 2018 and one of 23 Inspiring Hospitality Experts to Follow on Twitter. He is the leading authority, speaker, and international coach on how restaurant owners, operators, and culinary professionals go from just good to becoming... Read More →


Monday March 25, 2019 3:00pm - 3:50pm
Room S226

3:00pm

Innovation Starts With Building From the Ground Up!
If you’re looking for any type of innovation and success in this industry, you have to have a strong management team in place to make that happen. With a great foundation, you'll be able to build the right team, systems, and plan to foster a culture of continuous improvements. This exciting session is your guide through recruiting, training and developing the Right Management Team. Every level of the hospitality industry requires strong leadership and when this takes place, a higher level of productivity and focus occurs allowing you to grow in the right direction.

Speakers
avatar for Darren Denington

Darren Denington

President, Service With Style
Darren Dennington has over 30 years of experience in the hospitality industry and has an extensive background as a Food and Beverage Director, Executive Chef, General Manager, Restaurant Owner, Staff Trainer and Consultant. Nowadays, you can find Darren serving as founder of Ser... Read More →


Monday March 25, 2019 3:00pm - 3:50pm
Room S221

3:00pm

Make Your Marketing Work Online & Off
In this session, attendees learn how to incorporate effective and budget-efficient on and offline marketing tactics to attract and retain customers. Some topics covered include: promotions and events, the power of grassroots PR, effective email marketing, doing things digitally and simple social media.

Speakers
avatar for Kimberley Ring

Kimberley Ring

Founder, Ring Communications
Kimberley Ring is the founder of Ring Communications - one of the fastest growing integrated marketing firms in Boston.  She is known as one of the leading public relations professionals and social media influencers in Boston and is known for her work with high profile brands in... Read More →


Monday March 25, 2019 3:00pm - 3:50pm
Room S225

3:00pm

Making a Lasting Impression: Achieving Longevity in the Industry
The ever-changing food and beverage industry does not come without its challenges. But it's also loaded with opportunities! This is no longer an industry just for those looking for a job before they get their "real" job. If F&B and hospitality are where you want to be, you need to ask yourself how you're going to make the most of your multi-faceted career. Along with an all-women panel of industry leaders, Megan Breier will discuss creating a social media presence, the myth of the work-life balance, and continuing education opportunities within the bar community.

Moderators
avatar for Megan Breier

Megan Breier

West Coast Whiskey Ambassador, Beam Suntory
Born and bred in Kentucky, Megan has spent her first two years with Beam Suntory putting her Bluegrass state savvy to good use as the Bourbon Ambassador for Jim Beam in the home state. After training at the Jim Beam Distillery and working alongside Master Distiller Fred Noe, Megan... Read More →

Speakers
avatar for Bridget Albert

Bridget Albert

National Director of Education Beam Suntory, Southern Glazer's Wine & Spirits
Bridget is an advocate for upbeat education that makes an impact. She has designed beverage programs for top national Accounts that include the Hilton Worldwide Resorts and Delta Airlines. Bridget is the co-author of “Market Fresh Mixology.” She has won numerous awards and honorable... Read More →
avatar for Natalie Migliarini

Natalie Migliarini

Founder & Creative Director, Beautiful Booze
In 2013 Natalie Migliarini made the decision to leave her career job and chase her passion of cocktails and entertaining. She was hosting lots of themed dinners and parties where she was creating simple cocktails. Each evening, she was being asked for the recipes by her guests, so... Read More →


Monday March 25, 2019 3:00pm - 3:50pm
Room S227

3:00pm

Service in America Sucks
This session takes a deep dive into the psyche of guest service and why it is often mediocre to bad. It also offers some interesting insights and tips on how to identify great hires and train them into a culture of hospitality.

Speakers
avatar for Kelley Jones

Kelley Jones

Principal, Kelley Jones Hospitality
Kelley Jones is the founding partner of Hospitality Alliance and principal of Kelley Jones Hospitality with offices in New York City and Las Vegas. His ventures include the Mayfair Hotel in Los Angeles, California; The Dapper Doughnut and Proof Tavern in Las Vegas, Nevada. Jones instructs... Read More →


Monday March 25, 2019 3:00pm - 3:50pm
Room S228

3:00pm

The History of the Martini
The most iconic cocktail of all time has had very many iterations, a drink so loved and so debated. This session charts the evolution of the Martini and takes a look at which bartenders are making the best Martinis in the world today.

Speakers
avatar for Charlotte Voisey

Charlotte Voisey

Director of Brand Advocacy, William Grant & Sons
Charlotte Voisey, Company Mixologist with William Grant & Sons USA was recognized by the James Beard Foundation in 2009 for contribution to mixology. Charlotte's unique cocktails can be found on menus across the world. Recent consulting projects include the Mandarin Oriental, Las... Read More →


Monday March 25, 2019 3:00pm - 3:50pm
Room S224

3:00pm

Training II: Southern Glazers Wine & Spirits- Whisky vs. Whiskey… a Master Class and Tasting
Come join Executive Director of Spirits Education for Southern Glazer’s Spirits, Brian Van Flandern and Whiskey Guru Max Solano as they guide you through the wonderful world of whisky/whiskey. Learn the differences between the various countries of origin, flavor profiles and styles of this most magnificent of spirits. Finally, whisky/whiskey is explained in an approachable fashion that will allow beverage directors, bartenders and bar owners to make informed and intelligent decisions around the spirits behind the bar. Called ‘America’s Top Mixologist’ by The Food Network, Brian will conduct a tasting of whiskies/whisky’s from various geographies in this highly informative and tasty master class.
Space is limited!  Add to any Pass for $149. Transportation included.

Speakers
avatar for Brian Van Flandern

Brian Van Flandern

Executive Director of Mixology and Spirits Education, Southern Glazer's Wine & Spirit
World-renowned mixologist, spirits historian, industry influencer and cocktail book author Brian Van Flandern has been a professional bartender in New York City for over 25 years and was named America’s Top Mixologist by The Food Network.  From 2004-2007 Brian helped open Chef... Read More →
avatar for Max Solano

Max Solano

Whiskey Guru
Max Solano is a principle mixologist for Southern Glazer’s Wine & Spirits of Nevada, as well asthe Head of Whisky Education and Relations. Solano began his career in the food and beverageindustry at the age of 12 years. Since then, the industry veteran has become one of Las Vegas’most... Read More →



Monday March 25, 2019 3:00pm - 6:00pm
Southern Glazer's Wine & Spirits 8400 S. Jones Blvd. Las Vegas, NV 89139

4:00pm

Mobility and Mobile Payments [Sponsored by Future POS]
Unlike many “industry experts” who will tell you how and when Mobile POS adoption will occur, John Giles has actually taken a Mobile POS product to market.  This session will explain why Mobile POS is great in certain circumstances, but a horrible fit in others.  Knowing when and how to use this new tool can save operators thousands of dollars by directing their purchase towards the solution that best fits their needs. He will also share several real-world use cases; what works and what doesn’t.


Speakers
avatar for John Giles

John Giles

President, Future POS
John Giles, the founder, and creator of Future POS has over 30 years of experience developing point of sale software for the hospitality industry.   For the 12th time in 13 years, Future POS was awarded the RSPA (Retail Solutions Providers Association) Vendor of Excellence Award... Read More →


Monday March 25, 2019 4:00pm - 4:30pm
Room S220

4:00pm

5 Strategies Shared by the Oldest Bars in America
Since 2011, Clint and Derek have traveled the nation to find and research the oldest bars in the US. They have talked to the owners, the bartenders, the patrons. They have looked at their history, what kind of food and drinks establishments have served over the years and studied their legacies. What Clint and Derek have come away with is a set of five strategies that each place shares. This session reveals those strategies that lead to these bars' lasting success.

Speakers
avatar for Derek Hembree

Derek Hembree

Partner, AO Media LLC
Derek Hembree is the coauthor of Bucket List Bars: Historic Saloons, Pubs and Dives of America. He is also a freelance spirit and travel writer, writing for publications such as Eater, Huffington Post, Fodors and Liquor.com. His background is in finance and he also works in the electric... Read More →
avatar for Clint Lanier

Clint Lanier

Partner, AO Media LLC
Clint Lanier is the coauthor of Bucket List Bars: Historic Saloons, Pubs and Dives of America. He is also a freelance spirit and travel writer, writing for publications such as Eater, Huffington Post, Fodors and Liquor.com. He is also currently a professor of professional communication... Read More →


Monday March 25, 2019 4:00pm - 4:50pm
Room S226

4:00pm

Bar Undercover
This session takes attendees through the good, the bad, and the ugly facets of bar ownership.  Through story-telling, videos, and photos, Richard Welcovitz demonstrates the right and wrong things to do in your bar. He also outlines a strategy of tactics to improve your business, including leadership, guest service, and quality standards. By following Richard’s tactics, you will ultimately lead your bar to positive financial results with guests returning time and time again.

Speakers
avatar for Richard Welcovitz

Richard Welcovitz

Business Relations Manager, Walt Disney World
Richard Welcovitz’s passion around bars and restaurants began in his early years working for local restaurants in the Philadelphia area. His experience taught him about restaurant and bar operations and the art of making customers happy. Rich’s has expertise in leadership, training... Read More →


Monday March 25, 2019 4:00pm - 4:50pm
Room S228

4:00pm

Chef Super Panel- The Minds Behind Tuesday's FBIC Dishes
Hear from the chefs creating the signature dishes for the F&B Innovation Center. Expect to gather insights on the latest culinary trends and inspiration for your next menu change. Bring your culinary questions to this panel of experts and find new improvements to your bar’s food offerings to set your operation apart

Moderators
avatar for Chef Brian Duffy

Chef Brian Duffy

Founder, Duffified Experience Group
Born and raised in Philadelphia, PA, Chef Brian Duffy had his first experiences in the kitchen as a young child with his big Irish-Italian Family. Those experiences introduced him to culinary life, and led him to study at Philadelphia’s The Restaurant School at Walnut Hill College... Read More →

Speakers
avatar for Chef Jennifer Behm-Lazzarni

Chef Jennifer Behm-Lazzarni

Co-Executive Chef, Red Fin Crudo + Kitchen
Jennifer Behm-Lazzarini is Gordon Ramsay’s Season 2 winner of MasterChef USA. She is co-owner/ co-executive chef with her husband Julio at Red Fin Crudo + Kitchen.Jenny has blogged for People.com, has been a product specialist for QVC, and is a founding member of the Confrerie de... Read More →
avatar for Chef Keith Breedlove

Chef Keith Breedlove

Celebrity Chef Keith Breedlove  What started the wild ride full of more twists, turns, heights and lows than a roller coaster was a lunch of spaghetti and marinara he cooked for his fellow 3rd graders once a week. An awkward nerdy kid, fascinated with books, comics, and his Mother's... Read More →
avatar for Chef Christine Hazel

Chef Christine Hazel

Hell’s Kitchen Season 14 contestant Christine Hazel hails from the Philadelphia area. She is a recent Chopped Champion from the Food Network cooking for Martha Stewart and Alex Guarnaschelli.  Hazel enrolled in The Art institute of Philadelphia. She earned her bachelor’s degree... Read More →
avatar for Chef Jason Santos

Chef Jason Santos

One of Boston’s most creative and charismatic chefs, the blue haired Jason Santos has wowed guests with his innovative cuisine and his larger than life personality at his 3 bustling restaurants, Buttermilk & Bourbon, Citrus & Salt and Abby Lane.While other kids grew up watching... Read More →


Monday March 25, 2019 4:00pm - 4:50pm
Room S221

4:00pm

Creating an Exclusive Beverage Experience
As the Principal of international hospitality consulting firm Ellis Adams Group, Chris Adams, spends his time jetting around the world to restaurant and bar clients, establishing cocktail programs, and developing operations. With a focus on the beverage experience, Chris Adams leads this session and shares his expertise on creating an exclusive beverage experience that will have guests coming back for more.

Speakers
avatar for Chris Adams

Chris Adams

Owner, Ellis Adams Group
Chris Adams was born in Florida and spent his formative years in the hospitality industry working his way up The Ritz-Carlton Hotel Company. After growing up in the entertainment industry, Adams founded Ellis Adams Group (EAG) as an international hospitality consulting firm. The group... Read More →


Monday March 25, 2019 4:00pm - 4:50pm
Room S224

4:00pm

Creating the Culture Kool-Aid Today’s Employees will Drink
Bars and restaurants are only as good as their ability to connect to the guest and to articulate their ‘brand promise’ through their employees. However, 60% of millennial workers will tell you they either don’t know, understand, or believe their ‘corporate culture brand.’ This panel provides the audience the tools to recognize, course correct and train today's workforce to be their best brand advocate through well defined culture practices.

Moderators
avatar for Jayne Portnoy

Jayne Portnoy

Founder, JP Consulting
Jayne Portnoy is a seasoned marketing executive within the entertainment, hospitality and beverage industries and has driven the development and execution for brands such as The Tampa Bay Buccaneers of the National Football League, Outback Steakhouse, Bonefish Grill, and Roy's Hawaiian... Read More →

Speakers
avatar for Kim Gouch

Kim Gouch

Principal Owner, Ignite Creative Services, LLC
Kim Gouch is an innovative, dynamic and strategic thinker gifted with a sharp mind, a tireless competitive spirit and an innate ability to connect brands and consumers.For more than 30 years she has built and grown brands using innovative business practices coupled with strategic... Read More →
avatar for Anjali Kundra

Anjali Kundra

Co-Founder & VP of Operations, Partender
Anjali has always taken the road less traveled, from couchsurfing through Europe and covering IMG Fashion Weeks in Manhattan and Mumbai, to working as an incognito maid in London and becoming an expert in medical billing (always striving for the unsexy experiences). Due to an obsession... Read More →
avatar for Wendy Nyberg

Wendy Nyberg

VP of Marketing, Trinchero Family Estates
Wendy Nyberg is a competitive strategist, marketing expert, and creative brand builder with thirty years of verifiable success in the wine and spirits industry.  With major accomplishments in her portfolio including playing a key sales & marketing role for Gloria Ferrer Winery... Read More →
avatar for Kendra Shier

Kendra Shier

Vice President of Operations, Jakes Burgers & Beer
Kendra Shier joined Jakes Burgers and Beer in 2017 with more than 27 years of restaurant operations and marketing experience. Shier is a passionate, inspired leader that has a long-standing talent for creating and executing game-changing business strategies to gain competitive advantage... Read More →


Monday March 25, 2019 4:00pm - 4:50pm
Room S227

4:00pm

How to Bring NEW Customers in the Door & Increase Guest Counts
Erik Shellenberger optimizes his client's presence where NEW customers are looking. People who are in unfamiliar territory or looking for something new do not use social media, they use Tripadvisor, Yelp, and Google almost exclusively. This session teaches restaurant and bar owners to think outside of the social media "fishbowl" of people who are already customers and into the "ocean" of new customers hoping to discover them.  If you are in a tourist economy this one's for you.

Speakers
avatar for Todd Collins

Todd Collins

Chief Operating Officer, RestaurantReputations
Todd Collins is the Chief Operating Officer of RestaurantReputations.com, a company that works to assist restaurants and bars with their online brand. He currently works with thousands of restaurants building digital marketing strategies, managing online reputation, and assisting these restaurants in conquering their local markets. Today, he has a fast-paced... Read More →
avatar for Erik Shellenberger

Erik Shellenberger

Owner, Bar Marketing Basics
Erik Shellenberger has been in the restaurant and bar industry since he was 13 years old working for his mother in the food & beverage dept. at a local ski resort in Park City UT where he grew up. He has held every position from dishwasher to bartender to marketing director and everything... Read More →


Monday March 25, 2019 4:00pm - 4:50pm
Room S225

4:40pm

F&B Innovation Conference Reception, Sponsored by Hospitality Brands
Meet and greet the featured chefs of the F&B Innovation Center at an intimate reception open to all F&B Innovation Conference attendees!  All of our acclaimed chefs will all be in attendance to discuss the latest in culinary trends and don't miss this opportunity to pick their brains. Complimentary beer and wine sponsored by Hospitality Brands.

F&B Innovation Conference sessions are included with the purchase of a VIP Pass or add to any pass.  View all registration pass options here.


Monday March 25, 2019 4:40pm - 5:30pm
Room S220

6:00pm

Show Perk - Bourbon is my Boyfriend, Sponsored by Beam Suntory
Jim. Basil. Baker. Booker.
We like 'em tall, dark and barrel aged.  Join us to toast a few folks that always warm our hearts.  A flirty and fun tasting where bourbon might just become your beau!  As we sip and savor, we'll describe each of these classics as the bourbon beau we envision.  Because, let's be honest - why swipe when you can sip?
Limit of 50 seats! On a first-come, first-served basis.

Speakers
avatar for Megan Breier

Megan Breier

West Coast Whiskey Ambassador, Beam Suntory
Born and bred in Kentucky, Megan has spent her first two years with Beam Suntory putting her Bluegrass state savvy to good use as the Bourbon Ambassador for Jim Beam in the home state. After training at the Jim Beam Distillery and working alongside Master Distiller Fred Noe, Megan... Read More →



Monday March 25, 2019 6:00pm - 8:00pm
Mabel’s BBQ at Palms Casino

7:00pm

Rooftop Welcome Party – Meet Me at Marquee
Open to All! Network and enjoy complimentary spirits & beer from our sponsors. Arrive early and show your Nightclub & Bar Show badge or email confirmation at the door! VIP Pass holders enter through separate line for expedited entry.  View all Sponsors here

About Marquee Nightclub & Dayclub
The lavish adults-only outdoor facility showcases eight cabanas with individual infinity pools and ten three-story bungalow lofts complete with living quarters and an open-air party deck. In spring and summer guests can take in the sun poolside as the space features inviting sun beds, a gaming area, two pools and daytime food menu from corporate executive chefs Ralph Scamardella and Marc Marrone along with thirst quenching cocktails, all fueled by world-renowned DJ talent.  Located inside The Cosmopolitan of Las Vegas.


Monday March 25, 2019 7:00pm - 10:00pm
Marquee Nightclub & Dayclub 3708 S Las Vegas Blvd, Las Vegas, NV 89109

9:00pm

Party Pass - Cîroc Summer Watermelon Platinum Party Featuring Steve Aoki
There is not a better way to start off your week than to experience mind bending sights, sounds and refreshing signature cocktails by Ciroc Summer Watermelon. Invigorate your senses with the Dream Wall at Jewel Nightclub, featuring legendary producer and performer, Steve Aoki.  First impressions are key, let us show you why this is a can’t miss opportunity.

About Jewel Nightclub: Spanning more than 24,000 square feet of precisely designed space, JEWEL is as inviting as it is evocative; a rare ambient delight that must be experienced to be appreciated. Offering a multi-faceted environment for each guest during every event, JEWEL possesses a style that complements the modern luxury aesthetic of ARIA with distinct elements. The talented Rockwell Group, known for their seamless integration of technology and handcrafted detail, has created the visual narrative for JEWEL. Over 1,400 square feet of architectural LED ribbons offer a vibrant counterpoint to vintage parquet detailing and richly tufted VIP banquettes.

Included in VIP Pass,  Expo Plus Pass or add-on Party Pass.  Your ticket includes separate line entrance, complimentary admission and sponsored product, while supplies last. Show your party ticket at the door!


Monday March 25, 2019 9:00pm - 11:00pm
Jewel Nightclub 3730 S Las Vegas Blvd, Las Vegas, NV 89158
 
Tuesday, March 26
 

8:00am

Registration
Tuesday March 26, 2019 8:00am - 6:00pm
South Hall - Las Vegas Convention Center 3150 Paradise Rd, Las Vegas, NV 89109

9:30am

BeerSavvy Training with Master Cicerone® Pat Fahey
Join Master Cicerone® Pat Fahey for a 4-hour journey to help you build a strong foundation of beer knowledge. We'll cover the most common handling flaws, briefly touch on proper pouring, and taste through several key beer styles. This course will teach you how to taste and talk about beer flavor, and will increase your comfort level and confidence with this fascinating beverage.

Participants also receive a short book of readings and resources to help them prepare for the Certified Beer Server exam. Combined with the class, this book will prepare individuals to take the exam and join the ranks of more than 100,000 beer professionals who have achieved this certification. (Note: the cost of the class does not include the exam.)

Speakers
avatar for Pat Fahey

Pat Fahey

Content Director, Cicerone® Certification Program
Based in Chicago, Pat Fahey works for the Cicerone® Certification Program managing exam content, developing educational material, and administering training around the world. Pat also regularly speaks at conferences, judges at the Great American Beer Festival, and contributes as... Read More →


Tuesday March 26, 2019 9:30am - 1:30pm
Room S219

10:00am

Chef Super Panel- The Minds Behind Wednesday's FBIC Dishes
Hear from the chefs creating the signature dishes for the F&B Innovation Center. Expect to gather insights on the latest culinary trends and inspiration for your next menu change. Bring your culinary questions to this panel of experts and find new improvements to your bar’s food offerings to set your operation apart. 

Moderators
avatar for Chef Brian Duffy

Chef Brian Duffy

Founder, Duffified Experience Group
Born and raised in Philadelphia, PA, Chef Brian Duffy had his first experiences in the kitchen as a young child with his big Irish-Italian Family. Those experiences introduced him to culinary life, and led him to study at Philadelphia’s The Restaurant School at Walnut Hill College... Read More →

Speakers
avatar for Chef David Rose

Chef David Rose

Chef David Rose was raised with a very diverse and curious palate. He was born in New Jersey to Jamaican parents that were professional chefs. Chef David’s culinary interest led him to enroll at the Le Cordon Bleu Culinary Arts College (Tucker, GA), where he graduated Summa Cum... Read More →
avatar for Chef Kevin Des Chenes

Chef Kevin Des Chenes

Executive Chef
Executive Chef, "Private Chef to The Stars" & Author of "Beyond My Chef Coat" Kevin Des Chenes has over 20 years of experience in the Hospitality industry. He was named "Top Chef" by Las Vegas Food & Wine and is the winner of "Top Celebrity Chef Showdown" He has been a Chef Expert for Gordon Ramsey and appeared as a Featured Chef on Food Network's Chef Wanted... Read More →
avatar for Chef Kayla Robison

Chef Kayla Robison

Executive Chef, Arnold’s Bar and Grill
Kayla Robison’s culinary journey began at her first restaurant when she was just 14 years old. At 19, she moved from her hometown in North Dakota to Cincinnati, OH and enrolled in culinary school. Working as a pastry chef during the day and bartending at night Kayla was given the... Read More →


Tuesday March 26, 2019 10:00am - 10:50am
Room S220

10:00am

Expanding the Party Beyond the Bar
Whether they be large or small, events draw a crowd and highlight your brand. Events are more than just a social media page and an email blast of invitations; they are selling an experience beyond the bar. Events are becoming the new face of marketing, where you gain direct contact with existing and potential customers, while allowing your brand to extend its reach and leverage the personality and value of the business. Regardless of the scale, from a trivia style night to a weekend long festival, you will gain insight, executable strategies, and templates for ideas to use to expand your brand beyond the bar, driving business to your bar.

Speakers
avatar for Jacob Halls

Jacob Halls

Owner, Convergence Consulting Group
Columbia Craft Beer Week - Founder; Joint Venture with Columbia Marketing Group May 2018 - PresentSampling & Educational Conference South East Craft Beer Fest January 2017 - PresentCraft Brands Managing Consultant N.H. Scheppers Distributing January 2015 - PresentRegulated Industries... Read More →


Tuesday March 26, 2019 10:00am - 10:50am
Room S225

10:00am

Grand Concept & Design Creation
Bars & Restaurants must implement and develop the right conceptual elements in their establishments in order to give guests the ultimate experience. However, not everyone has the capital to execute such grand design concepts so hear from our panelists how they balance budget and vision. Walk away from this session knowing how to make your guests feel that an ordinary night out was transformed into a memorable experience.

Moderators
avatar for David Klemt

David Klemt

Editor, Nightclub & Bar
David got his start as a hospitality industry writer and editor in Las Vegas. He has been writing about bars, nightclubs, restaurants and the industry as a whole for more than 10 years. Starting off as a freelance reporter and contributing author for Nightclub & Bar and the Nightclub... Read More →

Speakers
avatar for Jason

Jason "JROC" Craig

Nightlife Partner, Clique Hospitality
Catch him if you can. Jason Craig, better known as JROC, has made a life living in the nightlifeand hospitality fast lane.Following a tour of Iraq in the United States Marine Corps, Craig came to Las Vegas where hebegan to build his personal brand. Having started his hospitality career... Read More →
avatar for Ryan Labbe

Ryan Labbe

Nightlife Partner, Clique Hospitality
You never know what to expect from Ryan Labbe. The Rhode Island native has worked in the hospitality industry since he was a teenager; he's made a name for himself by using his creative thought process to devise unique experiences.After attending school in both Philadelphia and Rhode... Read More →
avatar for David Manica

David Manica

President, MANICA Architecture
David Manica PRINCIPAL, MANICA ARCHITECTURE, USA David believes in stunning design and innovative functionality as the path to successful buildings. In his 25 years designing large public assembly facilities, David has forged a vision for some of the world’s highest-profile stadium... Read More →


Tuesday March 26, 2019 10:00am - 10:50am
Room S228

10:00am

How to Handle Unique Security Issues in Your Bar & Restaurant
OPEN DISCUSSION! Training your team can save hundreds of thousands of dollars from a civil liability lawsuit, beverage control hearings or police visits. Attend this session ready and prepared with your own questions! Hospitality security expert Robert Smith will tackle your unique and occasionally, hard to understand, security topics.
 
This session isn’t only for security staff; it’s for owners, managers, bartenders & servers who ever work alone. Leave with valuable training tools that could ultimately save your liquor license!

Speakers
avatar for Robert Smith

Robert Smith

CEO & President, Nightclub Security Consultants
Robert C. Smith is the President and CEO of Nightclub Security Consultants, Inc. In 1998, while still a San Diego Police Officer, he formed his company after an incident surrounding the use of force by a security guard at a San Diego bar. This incident compelled Robert to create the... Read More →


Tuesday March 26, 2019 10:00am - 10:50am
Room S227

10:00am

The Magic of Building a Beverage Program
Learn the secrets of developing or updating and implementing your next successful Beverage Program using “tricks of the business” from a former Distributor, Supplier, and Sommelier. Now a buyer for Norwegian Cruise Line (NCL), Mark Fine shares how to apply the same principles he uses for NCL’s multiple bars, ships, and passengers to any type of bar, nightclub, or restaurant. Mark discusses how to leverage your suppliers to building a win-win-win for your operation, your partners, and most importantly, your customers. He also shares training programs that NCL uses to ensure a successful execution of your beverage program. Mark shares the secrets… except the magical demonstrations. Mark was a professional magician and incorporates magic in his session… including making wine and liquor disappear.

Speakers
avatar for Mark Fine

Mark Fine

Director, Beverage Buyer, Norwegian Cruise Lines
As Director, Beverage Buyer for Norwegian Cruise Lines, Mark Fine collaborates with a team to create, develop, and implement Beverage Programs for the 16 cruise ships with multiple restaurant and bar concepts. With more than 25 years’ experience, Mark has worked for prestigious... Read More →


Tuesday March 26, 2019 10:00am - 10:50am
Room S224

10:00am

Understanding the Leasing Game & How to Get Ahead
This session focuses on providing a general overview of major commercial lease terms related to bars, restaurants and nightclubs – both small and large. How long should my lease be, how much should I pay, what if I have to change my concept, what if I have to sell my business, what am I responsible for fixing, what is the landlord responsible for fixing, and what if my business fails? These questions, and more, should all be addressed in your lease – and if you don’t know what to ask for, you end up in court wasting time and money down the line. Homan Taghdiri and Michael Tipps review the general terms you should be negotiating with your landlord, and leave some time for a Q&A session at the end for more specific questions/issues.

Speakers
avatar for Homan Taghdiri

Homan Taghdiri

Co-Founder & Managing Partner, Invictus Hospitality
The entrepreneurial spirit has been flowing in Homan’s blood from his childhood days. Having worked in the hospitality industry since he was 14 years old, Homan has not only incrementally taken the steps to further his passion for the industry, but also, completed his educational... Read More →
avatar for Michael Tipps

Michael Tipps

Co-Founder, Invictus Hospitality
Michael Tipps has over 23 years of experience working, managing, and consulting in all facets of the hospitality world (throughout all positions, and including hotels, restaurants, bars, and nightclubs). His career started in Hospitality in South Florida where he worked in almost... Read More →


Tuesday March 26, 2019 10:00am - 10:50am
Room S226

11:00am

Keynote - Cut the BS Excuses that Hold You Back! Jon Taffer Star of Bar Rescue
Taffer’s “Cut the BS Excuses that Hold You Back"
No one has impacted the global bar industry more than Jon Taffer. His educational programs are legendary and the highest rated in the history of Nightclub & Bar Show. Don’t miss Taffer’s Keynote, “Cut the BS Excuses that Hold You Back”. Based upon Jon’s New York Times Bestseller, this killer keynote will challenge the excuses we all make and provide you with Jon’s proven steps to explode your revenue! This is not your typical keynote… it’s the ultimate experience you do not want to miss. Leave armed with actionable steps to implement and the motivation to do it!

Recognized as an international celebrity and entrepreneur, Taffer is known for his revolutionary television show “Bar Rescue,” where he travels around the country reviving failing bars and restaurants along with repairing the mindsets of management. Taffer’s keynote will bring his raw and unrelenting advice to the table as he breaks down the mindsets that business owners and managers use as a crutch.

Keynote Sponsored by Paramount Network

Join Jon Taffer immediately following his Keynote as he officially opens the 2019 Nightclub & Bar Show during the Ribbon Cutting Ceremony.  Purchase a VIP Pass for front-row seating during Jon Taffer's unbelievable keynote!

Speakers
avatar for Jon  Taffer

Jon Taffer

CEO of Taffer Dynamics and Executive Producer of Paramount Network's Bar Rescue, Taffer Dynamics and Star of Bar Rescue
An international celebrity, New York Times Best Selling Author, highly sought-after hospitality and general business consultant, and creator, executive producer and star of Paramount Network’s number-one show, Bar Rescue, most people know Jon Taffer as a larger-than-life television... Read More →



Tuesday March 26, 2019 11:00am - 11:45am
Room S222

11:00am

Early Buying Hours on Expo Hall (VIP Pass Only)
VIP Pass holders receive early admission to the Expo Hall Floor on Tuesday, March 26. Avoid long lines and tackle the expo floor early!

Tuesday March 26, 2019 11:00am - 6:00pm
South Hall - Las Vegas Convention Center 3150 Paradise Rd, Las Vegas, NV 89109

11:45am

Celebrity Red Carpet & Ribbon Cutting Ceremony with Jon Taffer
Following his Keynote, Jon Taffer, CEO, Taffer Dynamics and Executive Producer and Star of Paramount Network's Bar Rescue, will officially open the 2019 Nightclub & Bar Show Expo Hall Floor!


An international celebrity, New York Times Best Selling Author, highly sought-after hospitality and general business consultant, and creator, executive producer and star of Paramount Network’s number-one show, Bar Rescue, most people know Jon Taffer as a larger-than-life television personality who takes a no-holds-barred approach to helping hotels, restaurants, bars and businesses reach their full potential. What most might not know, however, is that Taffer’s impressive industry experience dates back nearly four decades—and includes everything from consulting for hundreds of thousands of properties and Fortune 500 companies, to creating what industry experts call “the greatest nightclub in the world,” to changing the game of football for its fans, forever with the creation of football’s “Sunday Ticket”.


Thank You to our Sponsors!
Red Carpet Sponsor: Lytepost
Ribbon Cutting Sponsor: ADJ

Speakers
avatar for Jon  Taffer

Jon Taffer

CEO of Taffer Dynamics and Executive Producer of Paramount Network's Bar Rescue, Taffer Dynamics and Star of Bar Rescue
An international celebrity, New York Times Best Selling Author, highly sought-after hospitality and general business consultant, and creator, executive producer and star of Paramount Network’s number-one show, Bar Rescue, most people know Jon Taffer as a larger-than-life television... Read More →



Tuesday March 26, 2019 11:45am - 12:00pm
South Hall - Las Vegas Convention Center 3150 Paradise Rd, Las Vegas, NV 89109

12:00pm

Coaching Chalk Talks - Booth 1434
This is expert level consults, delivered in one-on-one, 15-minute coaching sessions to jumpstart your business and quickly and efficiently tackle your biggest challenge. Bring your menu, your marketing plan, your P&L, or whatever area you think needs the most work. Find the topic and choose the expert that best meets what you are looking for.  Spots are assigned on a first-come, first-serve basis. Tuesday's experts will cover Management/Operations, Technology, Culinary, and Marketing/Social Media.

Coaching schedule below!

12-1pm Jayne Portnoy and Jay Mitchell
1-2 pm Donald Burns and Pablo Agular
2-3 pm Erik Shellenberger & Louie La Vella
3-4 pm Donald Burns & Frank Besednjak
4-5 pm Darren Denington & David Scott Peters

Speakers
avatar for Donald Burns

Donald Burns

Founder & CEO, The Restaurant Coach
Donald Burns is The Restaurant Coach™, named one of The Top 50 Restaurant Experts to Follow in 2018 and one of 23 Inspiring Hospitality Experts to Follow on Twitter. He is the leading authority, speaker, and international coach on how restaurant owners, operators, and culinary professionals go from just good to becoming... Read More →
avatar for Frank Besednjak

Frank Besednjak

President & CEO, The Training Source, Inc.
Frank Besednjak is President of The Training Source Inc., a diversified company that offers business training, coaching, and consulting services. He is also a motivational speaker, and business coach. A US Navy veteran with a Bachelor of Business Administration and Marketing degree... Read More →
avatar for Jayne Portnoy

Jayne Portnoy

Founder, JP Consulting
Jayne Portnoy is a seasoned marketing executive within the entertainment, hospitality and beverage industries and has driven the development and execution for brands such as The Tampa Bay Buccaneers of the National Football League, Outback Steakhouse, Bonefish Grill, and Roy's Hawaiian... Read More →
avatar for Erik Shellenberger

Erik Shellenberger

Owner, Bar Marketing Basics
Erik Shellenberger has been in the restaurant and bar industry since he was 13 years old working for his mother in the food & beverage dept. at a local ski resort in Park City UT where he grew up. He has held every position from dishwasher to bartender to marketing director and everything... Read More →
avatar for Louie La Vella

Louie La Vella

President, La Vella Nightlife
Nightclub and Bar marketing expert and author Louie La Vella has worked with brands such as Skyy Vodka, Red Bull, Bacardi, television networks such as BPMTV Canada and hundreds of nightclub and bars. La Vella has produced and marketed over 30 live music concerts and thousands of weekly... Read More →
avatar for Darren Denington

Darren Denington

President, Service With Style
Darren Dennington has over 30 years of experience in the hospitality industry and has an extensive background as a Food and Beverage Director, Executive Chef, General Manager, Restaurant Owner, Staff Trainer and Consultant. Nowadays, you can find Darren serving as founder of Ser... Read More →
avatar for Jason

Jason "Boston Jay" Mitchell

Director of Consulting Services, Managing Partner, RMD Consulting Group
avatar for Pablo Aguilar

Pablo Aguilar

VP of Nightlife Operations, RMD Group
avatar for David Scott Peters

David Scott Peters

Founder, TheRestaurantExpert.com
David Scott Peters is a restaurant consultant, coach, speaker and founder of TheRestaurantExpert.com, a company committed to the success of independent restaurants. Peters is a restaurant industry-recognized blogger and his writing is regularly published in restaurant industry publications... Read More →


Tuesday March 26, 2019 12:00pm - 5:00pm
Booth 1434

12:00pm

Exhibit Hall Hours
Tuesday March 26, 2019 12:00pm - 6:00pm
South Hall - Las Vegas Convention Center 3150 Paradise Rd, Las Vegas, NV 89109

12:00pm

NEW! Live Bar Demonstrations
NEW! Live and direct on the show floor, step behind our bar and interact with the mixologists, industry suppliers and leaders that will be demonstrating ways to help you achieve the level of growth you’ve been striving for behind the bar!  Hosted by Bob Peters, Creative Cocktails & Consulting LLC & Head Mixologist at The Queen & Glass

Beverages / Equipment / Refrigerators / Glassware / Lighting / Accessories / Furniture / Music
View Sponsors here

Speakers
avatar for Bob Peters

Bob Peters

The Queen & Glass, Creative Cocktails & Consulting LLC & Head Mixologist
Bob Peters is a Charlotte native, which makes him as rare and as special as the libations you will find behind his bar. With strong southern roots, Bob has always enjoyed the art of dining and taking care of friends. He is well known for his creative palate as well as for his ability... Read More →


Tuesday March 26, 2019 12:00pm - 6:00pm
South Hall - Las Vegas Convention Center 3150 Paradise Rd, Las Vegas, NV 89109

12:45pm

Shake It Up Flair Cocktail Competition
In partnership with the United States Bartenders' Guild, we proudly present the 2019 Shake It Up Flair Cocktail Competition! Watch an elite class of Flair Bartenders compete in front of a panel of judges for the honor of representing the United States at the IBA World Cocktail Championship and the Panamerican Cocktail Competition!
Competitors:
  • Ram Ong
  • Luis Ortiz
  • Cruz Gutierrez
  • Lorenzo Garcia
  • Michael Guzman
  • Harry Rivera
  • Mariano Gil
  • Rodrigo Delpech
  • Ryan Clark
  • Colby Ashton Good




Tuesday March 26, 2019 12:45pm - 2:30pm
Main Stage - South Hall

1:00pm

Advanced Lawsuit Protection, Tax Reduction & Estate Planning Strategies
Is your financial house in order? Discover the tools bar owners & operators can use to become invincible to lawsuits, save thousands in taxes, and achieve financial peace of mind. By the end of the session, attendees learn how to protect 100% of your assets from lawsuits, save thousands of dollars each year in taxes, and avoid probate and eliminate all estate taxes.  

Speakers
avatar for Larry Oxenham

Larry Oxenham

Senior Advisor, American Society for Asset Protection
Larry Oxenham is one of America’s top asset protection experts, having helped thousands of professionals achieve financial peace of mind by teaching them how to properly structure their assets for lawsuit protection and tax reduction. He has authored and co-authored several articles... Read More →


Tuesday March 26, 2019 1:00pm - 1:50pm
Room S227

1:00pm

Drive Loyalty Without Building a Program
You don't need your own loyalty app to build guest loyalty. In fact, that's becoming a dated practice and builds customer barriers. In this session, you'll discover how to build guest loyalty the modern way by generating custom guest experiences. You have all the information you need at your fingertip, now it's about using that information and building promotions that drive guest engagement that turns into long-term loyalty.

Speakers
avatar for Whitney Larson

Whitney Larson

President, Vēmos
Whitney Larson is the President at Vēmos, a software system for bars and nightclubs to manage, understand and grow their business from a single dashboard. After years of digital marketing agency experience, Whitney became a founding member of Vēmos and leads the direction of the... Read More →


Tuesday March 26, 2019 1:00pm - 1:50pm
Room S225

1:00pm

New America’s Impact on the Future of Drinks
As the demographic of what it means to be an American shifts daily, the impact this has on our industry will be substantial. This session looks at what it means to be a part of New America and how we can tailor the business to change with the ever-evolving market our consumers interact in.

Speakers
avatar for Matt Bruhn

Matt Bruhn

General Manager, Pabst Brewing Co.
An Australian, in LA, a little fish in a very big pond and loving it. Over the years Matt has worked in diverse industries, from cigarettes to breakfast foods to alcohol to the building sector across the world.Matt’s rich and diverse experience as lead him to seek a state of transformation... Read More →


Tuesday March 26, 2019 1:00pm - 1:50pm
Room S224

1:00pm

Personalizing the Bar Experience: Where Everybody Knows Your Name
Creating personalized experiences is the key to ensuring loyalty and frequency for today's Bar guests. TGI Friday's utilizes a perfect union of new technologies and traditional bartender techniques to create one-of-a-kind and personalized experiences for their Guests. This session outlines TGI Friday's journey, feedback from their Guests, and the lessons learned along the way.

Speakers
avatar for Anna Krone

Anna Krone

Director of Bar & Beverage Innovation, TGI Fridays
Anna Krone is the Director of Bar & Beverage Innovation for TGI Fridays and has over 20 years of experience in the hospitality industry. She found her passion for this industry working as an operator in independent restaurants before transitioning to the corporate office of Maggiano’s... Read More →
avatar for Sherif Mityas

Sherif Mityas

Chief Experience Officer, TGI Fridays
Sherif Mityas is the Chief Experience Officer for TGI Fridays with oversight for the Brand’s Marketing, Operations, Strategy, and Digital efforts. Mr. Mityas has more than 20 years’ experience in the retail and hospitality industries in both senior consulting and executive industry... Read More →


Tuesday March 26, 2019 1:00pm - 1:50pm
Room S228

1:00pm

Running the Convenience Play: How to Out-Smart the Competition
America’s modern-day obsession with convenience has forever changed the game. With the proliferation of online ordering and big players like Pizza Hut delivering beer, it is more important than ever to stay a first draft pick among consumers. Whether it’s game day or casual Friday, how do you keep your brand off the bench and on the field?

Join us as we share why it takes more than a compelling menu or a trendy tap selection to compete in today’s market. We’ll discuss new ways to strategically focus your culinary efforts to meet the growing needs of your guests and how to bring your brand to life beyond your four walls.

Speakers
avatar for Jenna Webb

Jenna Webb

Project Manager, The Culinary Edge
Jenna is a hospitality industry veteran and food enthusiast. Her career began when she was 15 years old at a Relais & Chateau property tucked into the mountains of Montana. It was here amidst daily culinary tastings that her love of food truly began. Since then, she has lived and... Read More →


Tuesday March 26, 2019 1:00pm - 1:50pm
Room S220

1:00pm

The Game Plan for Winning at Restaurants
Learn how Gary Brackett turned a silent partnership in two restaurants into several more operations while establishing a franchise model for rapid expansion. In this session, Gary shares his framework of systems that has enhanced efficiency and improved economies of scale. This session showcases the best ways to identify, implement, and measure successful strategies that are critical if you plan on expanding your operations.

Speakers
avatar for Gary Brackett

Gary Brackett

President & CEO, Brackett Restaurant Group
On the field, Gary was blessed to see success at every level of football through his philosophy of hard work. Since then, he has translated that success into a career as a public speaker, entrepreneur in the food & dining industry, and philanthropist. A passion for bringing ideas... Read More →


Tuesday March 26, 2019 1:00pm - 1:50pm
Room S226

1:00pm

Nightlife Management Bootcamp @ JEWEL Nightclub
Learn from the World's Best!  Step into JEWEL and find yourself apart from any world you’ve ever known. The heart of JEWEL is a rhythmically shining dance floor, complemented by ribbons of LED lighting overhead. Nightscapes adorn the wall behind the DJ, and the upper tier beckons with an elevated view of the city’s most sought-after scene. Led by Orlando Oquendo, Executive Director of Hakkasan Nightlife Operations, walk through this half day in-depth educational experience that provides you with key insider processes such as cocktail sequence of service, VIP client hosting, promotion & marketing processes, bar and beverage operations, security and much more. This course is only offered to Nightclub & Bar Attendees and has a limited number of seats available. Don’t miss out.
Space is limited!   Add to any Pass for $299. Transportation  included.

Attendees can expect to cover the following but bring your staff and questions to learn from this venue that multi-million generating venue:
  • Bar Operations and Procedure Best Practices
  • Security and Door Operations
  • DJ, Lighting, Sound
  • VIP Handling and Upselling Techniques

Photo: Al Powers


Speakers
avatar for Rob Kellner

Rob Kellner

General Manager, Jewel Nightclub
Shortly after relocating to Las Vegas 15 years ago Rob began his career in hospitality.  He began working in restaurants as a busboy and server before eventually transitioning into nightclubs in 2007.  Rob’s first experience came at JET Nightclub before having the privilege to... Read More →
avatar for Orlando Oquendo

Orlando Oquendo

Executive Director of Nightlife Operations, Hakkasan Group
With a career in the nightlife industry spanning over 20 years , Orlando has been instrumental in Hakkasan group’s rapid growth as a leader in the luxury brand experience. As the executive director of nightlife operations, he assists in the development and execution of strategies... Read More →
avatar for Derrick Ervin

Derrick Ervin

Assistant General Manager, Jewel Nightclub
Derrick Ervin began his career with Hakkasan Group in December 2016, as an Operations Manager at Bare Pool, Operations Manager at Hakkasan Nightclub, and now as the Assistant General Manager at Jewel Nightclub.  He has also had the privilege of working as task force relief, working... Read More →
avatar for David J. Wagner

David J. Wagner

Executive Director of Security and Compliance, Hakkasan Group
Originally from Honolulu, HI and raised outside of Chicago, IL, David Wagner has an extensive 20+ years’ proficiency in hospitality industry. His practice areas include nightlife and day-life compliance, security operations, venue loss prevention, training and celebrity, client... Read More →



Tuesday March 26, 2019 1:00pm - 5:00pm
Jewel Nightclub 3730 S Las Vegas Blvd, Las Vegas, NV 89158

1:00pm

F&B Innovation Center
Located on the Expo Hall Floor, the F&B Innovation Center is a dedicated area of food and food service equipment suppliers with access to expert demonstrations and Chef meet and greets. Explore and find new enhancements to add to your bar menu with food offerings. The F&B Innovation Center is sponsored by The Middleby Corporation, The Chefs Warehouse and in Partnership with Duffified Experience Group.

Cooking Demo Schedule:
12:45pm-1:00pm Welcome with Chef Brian Duffy

1:00pm-2:00pm Jennifer Behm-Lazzarini
Recipe: Lomo Springrolls with Peruvian Green Sauce

2:00pm-3:00pm Keith Breedlove
Recipe: Surf & Turf Tacos with Shredded Bacon & Pickled Shrimp, Tomato Jam, & Salsa

3:00pm-4:00pm Christine Hazel
Recipe: Muffaletta Slider

4:00pm-5:00pm Jason Santos 
Recipe: Pastrami Spiced Grilled Octopus with Sweet Potato Fries, Citrus Salad & Honey Creme Fraiche

View all sponsors here.

Speakers
avatar for Chef Brian Duffy

Chef Brian Duffy

Founder, Duffified Experience Group
Born and raised in Philadelphia, PA, Chef Brian Duffy had his first experiences in the kitchen as a young child with his big Irish-Italian Family. Those experiences introduced him to culinary life, and led him to study at Philadelphia’s The Restaurant School at Walnut Hill College... Read More →
avatar for Chef Jennifer Behm-Lazzarni

Chef Jennifer Behm-Lazzarni

Co-Executive Chef, Red Fin Crudo + Kitchen
Jennifer Behm-Lazzarini is Gordon Ramsay’s Season 2 winner of MasterChef USA. She is co-owner/ co-executive chef with her husband Julio at Red Fin Crudo + Kitchen.Jenny has blogged for People.com, has been a product specialist for QVC, and is a founding member of the Confrerie de... Read More →
avatar for Chef Keith Breedlove

Chef Keith Breedlove

Celebrity Chef Keith Breedlove  What started the wild ride full of more twists, turns, heights and lows than a roller coaster was a lunch of spaghetti and marinara he cooked for his fellow 3rd graders once a week. An awkward nerdy kid, fascinated with books, comics, and his Mother's... Read More →
avatar for Chef Kevin Des Chenes

Chef Kevin Des Chenes

Executive Chef
Executive Chef, "Private Chef to The Stars" & Author of "Beyond My Chef Coat" Kevin Des Chenes has over 20 years of experience in the Hospitality industry. He was named "Top Chef" by Las Vegas Food & Wine and is the winner of "Top Celebrity Chef Showdown" He has been a Chef Expert for Gordon Ramsey and appeared as a Featured Chef on Food Network's Chef Wanted... Read More →
avatar for Chef Christine Hazel

Chef Christine Hazel

Hell’s Kitchen Season 14 contestant Christine Hazel hails from the Philadelphia area. She is a recent Chopped Champion from the Food Network cooking for Martha Stewart and Alex Guarnaschelli.  Hazel enrolled in The Art institute of Philadelphia. She earned her bachelor’s degree... Read More →
avatar for Chef Kayla Robison

Chef Kayla Robison

Executive Chef, Arnold’s Bar and Grill
Kayla Robison’s culinary journey began at her first restaurant when she was just 14 years old. At 19, she moved from her hometown in North Dakota to Cincinnati, OH and enrolled in culinary school. Working as a pastry chef during the day and bartending at night Kayla was given the... Read More →
avatar for Chef David Rose

Chef David Rose

Chef David Rose was raised with a very diverse and curious palate. He was born in New Jersey to Jamaican parents that were professional chefs. Chef David’s culinary interest led him to enroll at the Le Cordon Bleu Culinary Arts College (Tucker, GA), where he graduated Summa Cum... Read More →
avatar for Chef Jason Santos

Chef Jason Santos

One of Boston’s most creative and charismatic chefs, the blue haired Jason Santos has wowed guests with his innovative cuisine and his larger than life personality at his 3 bustling restaurants, Buttermilk & Bourbon, Citrus & Salt and Abby Lane.While other kids grew up watching... Read More →
avatar for Dylan Holcomb

Dylan Holcomb

Bar Manager, Pony Up
Dylan Holcomb handles training and cocktail development as the bar manager for Pony Up in Denver Colorado.For 20 years Dylan has traveled the U.S. developing and refining many techniques of his craft. He has experience ranging from high-volume nightclubs on Bourbon Street, New Orleans... Read More →


Tuesday March 26, 2019 1:00pm - 6:00pm
South Hall - Las Vegas Convention Center 3150 Paradise Rd, Las Vegas, NV 89109

2:00pm

Meet & Greet with Jon Taffer - Red Carpet, Front of Expo Hall
This is your chance to meet Jon Taffer, THE Bar Rescue Expert! Go to the Red Carpet on the Expo Floor, located at the main Entrance, and receive a photo!  Sponsored by: Shift4 Payments

Speakers
avatar for Jon  Taffer

Jon Taffer

CEO of Taffer Dynamics and Executive Producer of Paramount Network's Bar Rescue, Taffer Dynamics and Star of Bar Rescue
An international celebrity, New York Times Best Selling Author, highly sought-after hospitality and general business consultant, and creator, executive producer and star of Paramount Network’s number-one show, Bar Rescue, most people know Jon Taffer as a larger-than-life television... Read More →



Tuesday March 26, 2019 2:00pm - 2:30pm
Red Carpet, Main Entrance of Expo Hall

2:00pm

7 Smart "Must Knows" to Avoid Unwanted Lawsuits
What measures have you taken to protect your hospitality business from getting sued? Did you know that use of force is one of the leading and most costly claims in the hospitality industry? The harsh reality is that your business can be sued for anything. In an ever-increasing litigious world, hospitality professionals need to protect themselves, and this session helps you do just that with 7 simple and effective risk management practices that can be implemented today.  Your window of liability is always open - the question you should ask yourself is, "How open is it?"

Speakers
avatar for Manny Marquez

Manny Marquez

Vice President, Nightclub Security Consultants
Manny Marquez is a hospitality professional and expert who has ran and operated some of San Diego’s most recognizable venues over the last 16 years - including La Puerta, Typhoon Saloon, and the Gaslamp Quarter’s iconic Henry’s Pub. Currently, Manny is the Vice President of... Read More →


Tuesday March 26, 2019 2:00pm - 2:50pm
Room S227

2:00pm

Marketing Tactics to Drive Revenue
This session brings a new set of marketing ideas to help attendees stay 10 steps ahead of their competition. Learn about 3-5 new marketing tactics that every Nightclub, Restaurant, or Bar should be including in their monthly marketing plans.

Speakers
avatar for Frank Catrambone

Frank Catrambone

President & Partner, TBN Entertainment
Frank Catrambone, Jr. stems from entertainment legacy in New Jersey where his family founded and operates Center Stage Entertainment – one of the largest and well-known entertainment service companies on the east coast. He has been in the entertainment business his entire career... Read More →
avatar for Howard Weiss

Howard Weiss

SVP of Business Development, Element Hospitality
Howard S. Weiss is an experienced Entertainment & Hospitality Executive. Howard is currently the SVP of Business Development for Element Hospitality in Las Vegas.Element Hospitality has corporate offices in Las Vegas, Nevada & Denver Colorado. They specialize in management operations... Read More →


Tuesday March 26, 2019 2:00pm - 2:50pm
Room S225

2:00pm

Music Licensing: Searching for Sense & Transparency
Bars and nightclubs support local artists and provide venues for live music, but to play music publicly, you need a license. For many bar owners, understanding music licensing can be an exercise in frustration. As Congress considers changes to music licensing laws, and the U.S. Department of Justice threatens to remove oversight of performing rights organizations, music licensees should be engaged in the debate about making music licensing easier and bringing transparency to the system.

Moderators
avatar for John Bodnovich

John Bodnovich

Executive Director, American Beverage Licensees
John Bodnovich is Executive Director of American Beverage Licensees (ABL) and a leading advocate for America’s beer, wine and spirits retailers. He works closely with ABL’s state and regional affiliates representing on- and off-premise beverage licensee members on matters of concern... Read More →

Speakers
avatar for Shauna Fulton

Shauna Fulton

Director of Licensing & Regulatory Affairs, Hooters of America
Shauna Fulton is the Director of Licensing and Regulatory Affairs for Hooters of America. Shauna has been with Hooters for 13 years. Her responsibilities include overseeing the smooth implementation and maintenance of the operational licenses and regulatory processes for over 200... Read More →
avatar for Laura Chadwick

Laura Chadwick

Director, Member Engagement, National Restaurant Association
Laura Chadwick serves the National Restaurant Association as a Program Director for Membership Engagement on technology and intellectual property (IP) topics. Previously, Chadwick was a federal lobbyist with the Association's Government Affairs department. She led of all aspects... Read More →
avatar for Pete Madland

Pete Madland

Executive Director, Tavern League of Wisconsin
Pete Madland is the Executive Director of the Tavern League of Wisconsin; a trade association representing 5000 small businesses in Wisconsin. Pete was in the Bar/Restaurant business for over 20 years and served as the league’s president for six years. He also serves on the boards... Read More →


Tuesday March 26, 2019 2:00pm - 2:50pm
Room S225

2:00pm

Preventing Theft Behind the Bar
Think your bartenders are stealing? That’s probably because they are! Establish systems that keep your honest bartenders honest and identify - and weed out - the dishonest ones. Just like others member of your staff, bartenders have an important role in helping you run a profitable restaurant. David Scott Peters, founder of TheRestaurantExpert.com, knows the most popular bartender scams and how to eliminate them from your bar along with the ridiculously simple solution to bartender theft.

Speakers
avatar for David Scott Peters

David Scott Peters

Founder, TheRestaurantExpert.com
David Scott Peters is a restaurant consultant, coach, speaker and founder of TheRestaurantExpert.com, a company committed to the success of independent restaurants. Peters is a restaurant industry-recognized blogger and his writing is regularly published in restaurant industry publications... Read More →


Tuesday March 26, 2019 2:00pm - 2:50pm
Room S224

2:00pm

The Food Delivery Challenge- Making Profits with Third-Party Fees
In a tight-margin business already, the thought of giving 20-35% of your revenue is a hard pill to swallow. But with disruptors like Uber Eats, Postmates, DoorDash and others growing so fast in both customers and capital, it's hard to ignore. Some operators have become involved with varying levels of success while others see their very profitable on-premise business dwindle.

We tackle all the opportunities and challenges that come along with food delivery and best practices from contract negotiation, execution processes, and menu selection. With the food delivery space on pace for 15% of all orders in the next few years, you don't want to miss this. 

Speakers
avatar for Darren Denington

Darren Denington

President, Service With Style
Darren Dennington has over 30 years of experience in the hospitality industry and has an extensive background as a Food and Beverage Director, Executive Chef, General Manager, Restaurant Owner, Staff Trainer and Consultant. Nowadays, you can find Darren serving as founder of Ser... Read More →


Tuesday March 26, 2019 2:00pm - 2:50pm
Room S220

2:00pm

Transforming Your Operation into a Destination
Retail is dying. Are bars facing the same plight? Andrew Chun of Sidecar Hospitality is focusing on building a sense of community and creating compelling reasons for patrons to leave their homes and spend time (and money) in bars. Making money in a saturated market like San Francisco, with its astronomical rent and $15 minimum wage, is no easy feat. "Good enough" is no longer an acceptable approach to the bar business. From experimenting with pop-up bars to long-term design elements to understanding why today's customers should even want to go out, Chun will share the models Sidecar Hospitality uses to grow their venues and generate revenue.

Speakers
avatar for Andrew Chun

Andrew Chun

Managing Partner, Sidecar Hospitality
Andrew is a lifelong entrepreneur. Whether it was founding a women’s designer t-shirt company or creating the platform for Press Club, Andrew has consistently found joy in driving new ideas forward. Strategic lessons learned at Bain & Company combined with financial knowledge gained... Read More →


Tuesday March 26, 2019 2:00pm - 2:50pm
Room S228

3:00pm

Need-To-Know Technology Trends and Case Studies [Sponsored by Clover, A First Data Company]
Owning and running a bar or restaurant can be challenging - you’re juggling staff, tables, inventory, deliveries and customers, all with tight margins and stiff competition. Come listen to the Clover team talk about the latest technology trends that will make your day-to-day easier and help you earn more revenue. You’ll also hear case studies on how Clover Dining, a newly launched full-service restaurant and bar solution, has helped merchants improve front-of-house and back-of-house operations and grow sales.

Speakers
avatar for Leo Castro

Leo Castro

Vice President, Marketing, Clover
Leo brings over 20 years of management expertise in a range of industries, with most of the last decade focused on marketing to small- and medium-sized businesses (SMBs), including those in the restaurant industry. He has held increasing responsibilities especially in the areas of... Read More →
avatar for Ross Peterson

Ross Peterson

Director of Product Management, Clover
As Director of Product Management, Ross Peterson has over 10 years invested in the Cloud based POS field and has built the industries best adopted Restaurant POS product. Ross has also contributed to the rapid consolidation among POS providers. Ross lives in the Bay Area and when... Read More →


Tuesday March 26, 2019 3:00pm - 3:30pm
Room S220

3:00pm

Dawn of a New Era- Palms Casino's Daylife/Nightclub Venue Opening Strategy Panel
Join Ronn Nicolli, Senior Vice President of Creative Strategy, for Palms Casino Resort, as he and his team present the newest day/nightclub in Las Vegas. It helms the latest and greatest in technology, talent, and architecture and is part of the Palms Casino Resort newest renovations. Mr. Nicolli's presentation will highlight the newest features and experiences consumers are looking for. After this educational session, there will be a venue tour led by Mr. Nicolli and his team leaving the convention center at 4 p.m. More information can be found here.

Speakers
avatar for Ronn Nicolli

Ronn Nicolli

Senior Vice President of Creative Strategy, Palms Casino Resort
Mr. Nicolli brings over 13 years of nightlife and hospitality strategy and marketing experience to the Palms, and most recently served as a senior marketing executive for Wynn Las Vegas. In his new role, Mr. Nicolli, alongside the existing Palms team, will be responsible for developing... Read More →
avatar for Ryan Craig

Ryan Craig

Senior Vice President of Nightlife, Daylife, Events, Palms Casino Resort
Mr. Craig brings over 14 years of nightlife and hospitality operational experience to the Palms, and most recently served as a senior nightlife executive for MGM Resorts International and has a track record of opening some of the city’s most successful nightlife and entertainment... Read More →
avatar for Yannick Mugnier

Yannick Mugnier

Vice President of Daylife and Nightlife Operations, Palms Casino Resort
Yannick Mugnier is the Vice President of Nightlife and Daylife Operations at KAOS Dayclub and Nightclub opening at Palms in April 2019. With his “work hard, play harder” philosophy, Mugnier brings experience, passion, and innovation to his role. Mugnier earned international hospitality... Read More →
avatar for Tal Cooperman

Tal Cooperman

Creative Director, Palms Casino Resort
Tal Cooperman is Creative Director at Palms Casino Resort. A Los Angeles native, Cooperman is leading the charge to bring an impressively vast collection of both emerging street and globally renowned artists to the recently renovated resort. Cooperman began his career within the fashion... Read More →


Tuesday March 26, 2019 3:00pm - 3:45pm
Room S222

3:00pm

Creating Bar Programs That Drive Business
Laura Newman, USBG's 2018 Bartender of the Year, opened Queen's Park in Birmingham, Alabama. Taking what she's learned in some of NYC biggest and most successful bars in the industry, she's bringing world-class cocktails to a new scene. Learn how she’s generating revenue from pop-up bars to tiki-themed specials and the training and programming that goes into it.

Speakers
avatar for Laura Newman

Laura Newman

2018 Bartender of the Year, USBG
Laura Newman is a Brooklyn native who moved to Birmingham, Alabama in the spring of 2017. While she initially intended for the move to be temporary, she was so taken by the growing food and beverage scene that she decided to open a bar in the booming downtown Loft District. Her bar... Read More →


Tuesday March 26, 2019 3:00pm - 3:50pm
Room S224

3:00pm

Making a Mark at Mass Events, Festivals & More Near You
Ever wonder how you can get involved with all these massive events that happen all around your venue, in your market? Whether you are a brand or a venue, don't miss this. Learn how to make your mark at these events. Venues can take over parts of the events and produce bars/restaurant pop-ups gaining exposure and revenue, same time. Brands can participate in multiple facets of the event gaining exposure, product movement, and more.

Moderators
avatar for Chris Racan

Chris Racan

Vice President of Business Development, KAABOO
After spending 15 years in the restaurant/bar industry as Restaurateur/owner, Chris moved into mass events. He is currently launching and operating large scale events with massive food/beverage operations.

Speakers
avatar for Lance Johns

Lance Johns

Owner, Atomic Liquors
Lance Johns got his first taste of the bar business working for his dad’s bar and kitchen while growing up in Orange County. At age 19, Johns moved to Las Vegas and graduated from the University of Nevada Las Vegas with a Bachelor of Science in Business Management. He held various... Read More →
avatar for Brian Chapin

Brian Chapin

CEO & Founder, Production Theory
Brian Chapin is the founder and CEO of Production Theory, an experiential events company that produces some of the most notable experiential events in Las Vegas.  Production Theory specializes in “blank canvas” events in which they develop a client or internal vision and translate... Read More →
avatar for Sara Kotcher

Sara Kotcher

Culinary Programming & Business Development Manager, KAABOO
Sara Kotcher currently serves as the manager of Culinary Programming & Business Development for KAABOO LLC. She handles the talent buying for the PALATE Stage, featuring nationally acclaimed chefs. She has grown KAABOO’s culinary vendor and talent program from a small portion to... Read More →


Tuesday March 26, 2019 3:00pm - 3:50pm
Room S225

3:00pm

Sustainability in Bars 101
Saying so long to single-use plastic straws will be a long journey, but it’s really just the opening credits; now the real fun (and hard work) starts! While our industry’s collective awareness is UP, we must find ways to bring all of our waste streams DOWN. This session introduces you to how electricity, water, organics, agriculture, inorganics, and carbon footprint all have a role in getting greener behind the bar. It shows how to identify challenges specific to your location, but also how this awareness can be scaled up in local communities and even on a global scale. Lastly, it shows that addressing these sustainability issues can not only add up to a better future, but can add up to more money in your business.

Speakers
avatar for Chad Arnholt

Chad Arnholt

Co-Owner, Tin Roof Drink Community
Chad Arnholt is a New York based bartender. He got his start in the vibrant Boston scene and has since tended clubs, dives, restaurants, and cocktail joints across San Francisco, Houston, and New York. His time behind the stick includes Trick Dog and Treasury in San Francisco, Boston’s... Read More →
avatar for Claire Sprouse

Claire Sprouse

Co-Owner, Tin Roof Drink Community
Claire Sprouse originally hails from Houston, Texas, where she helped establish the city’s cocktail scene before relocating to San Francisco in 2012. Her time there was spent driving beverage programs and fundraising through industry events for non-profits, and working behind bars... Read More →


Tuesday March 26, 2019 3:00pm - 3:50pm
Room S226

3:00pm

The Importance of Your Entrance: How to Run It & the Art of the Jedi
The first impression your guests have is a psychological trigger that colors every aspect of their guests experience during their stay. Hosts and security personnel create your guests’ first impressions, before they get to see how beautiful your venue is, how good your food may be, or how tasty or creative your cocktails might be. Your staff in these positions are as important (if not more important), than many other positions in your venue, but often times the positions are filled with under-qualified, under-paid, and/or improperly trained personnel incapable of carrying out a very important purpose – to mold a positive and welcoming impression before anything else. This session discusses the importance of the initial impressions your “front of” front of house should be giving your guests, how they can attract new guests, and how to retain return guests. This session leaves time for an open format Q&A session at the end for more specific questions.

Speakers
avatar for Homan Taghdiri

Homan Taghdiri

Co-Founder & Managing Partner, Invictus Hospitality
The entrepreneurial spirit has been flowing in Homan’s blood from his childhood days. Having worked in the hospitality industry since he was 14 years old, Homan has not only incrementally taken the steps to further his passion for the industry, but also, completed his educational... Read More →
avatar for Michael Tipps

Michael Tipps

Co-Founder, Invictus Hospitality
Michael Tipps has over 23 years of experience working, managing, and consulting in all facets of the hospitality world (throughout all positions, and including hotels, restaurants, bars, and nightclubs). His career started in Hospitality in South Florida where he worked in almost... Read More →


Tuesday March 26, 2019 3:00pm - 3:50pm
Room S227

3:00pm

Tuesday is the New Friday
Noonan is an expert at creating unique, unforgettable culinary and social experiences that drive traffic and sales. He truly believes Monday nights can be just as lucrative as the weekend. In this session, Noonan speaks to creating social experiences that garner national attention and talk about creating buzzworthy events that lift traffic, market themselves, and keep guests coming back for more.

Speakers
avatar for Kyle Noonan

Kyle Noonan

Founder & CEO, FreeRange Concepts
Restaurateur Kyle Noonan has a vision for creating amazing culinary experiences that electrify the people of Texas and beyond. After graduating from SMU, Noonan had a successful 13-year career, opening and operating locations for Pappas Restaurants. In 2011, Noonan teamed up with... Read More →


Tuesday March 26, 2019 3:00pm - 3:50pm
Room S228

3:00pm

Sing Your Bar Song! Karaoke Contest (NEW!)
What's your favorite bar song? Sing your favorite bar song in our Karaoke contest. One final winner will receive a hard drive karaoke player worth over $1500. Sign-up onsite to play at the Musubi Media Booth #1138

Exclusive Karaoke Main Stage Sponsor: Musubi Media


Tuesday March 26, 2019 3:00pm - 4:00pm
Main Stage - South Hall

4:00pm

Palms Casino's Daylife/Nightclub Venue Tour
Get a preview of the biggest day/nightclub in Las Vegas at the Palms Casino Resort. Join Ronn Nicolli, Senior Vice President of Creative Strategy, for Palms Casino Resort, as he and his team present the newest day/nightclub in Las Vegas. It helms the latest and greatest in technology, talent, and architecture and is part of the Palms Casino Resort newest renovations. Ronn's presentation will highlight the newest features and experiences consumers are looking for. After this educational session, there will be a live venue tour! Limited to 50 spots! Transportation provided.

Before the physical tour leaves the convention center, Ron and his team will have a panel showcasing a virtual tour in Room S222. More information can be found here

Speakers
avatar for Ronn Nicolli

Ronn Nicolli

Senior Vice President of Creative Strategy, Palms Casino Resort
Mr. Nicolli brings over 13 years of nightlife and hospitality strategy and marketing experience to the Palms, and most recently served as a senior marketing executive for Wynn Las Vegas. In his new role, Mr. Nicolli, alongside the existing Palms team, will be responsible for developing... Read More →


Tuesday March 26, 2019 4:00pm - 5:30pm
Palms Casino & Resort

5:00pm

Nightclub & Bar Awards and Flair Competiton Ceremony - Main Stage
Located on the Main Stage / Expo Hall
The Nightclub & Bar Awards and Flair Competition Awards are one of the most prestigious programs in nightlife!

2019 Nightclub & Bar Award Winners: 

Individual Awards
  • Bartender-Owner of the Year: Molly Wellmann from Cincinnati, OH
  • Beverage Book & Author of the Year: The Aviary Cocktail Book by Grant Achatz, Nick Kokonas and Allen Hemberger
  • Brand Ambassador of the Year: Megan Breier, West Coast Bourbon Ambassador, Beam Suntory
  • Industry Book & Author of the Year: Your Restaurant Sucks! Embrace the Suck. Unleash Your Restaurant. Become Outstanding. by Donald Burns
  • Industry Podcast of the Year: Bartender at Large, Erick Castro
  • Influencer of the Year: Natalie Migliarini, Beautiful Booze

Venue Awards
  • Beer Bar of the Year: Bittercreek Alehouse, Boise, ID
  • Brewery Bar of the Year: Earth Brewing Company, Roswell, GA
  • Cocktail Bar of the Year: The Monarch Cocktail Bar & Lounge, Kansas City, MO
  • Country Bar of the Year: Stoney’s Rockin’ Country, Las Vegas, NV
  • Dance Club of the Year: The Grand, Boston, MA
  • Distillery Bar of the Year: Philadelphia Distilling, Philadelphia, PA
  • Dive Bar of the Year: 2 Way Inn, Detroit, MI
  • Hotel Bar of the Year: Midnight Rambler at The Joule, Dallas, TX
  • LGBTQ Venue of the Year: Tracks, Denver, CO
  • Live Music Venue of the Year: Jason Aldean’s Kitchen + Rooftop Bar, Nashville, TN
  • Lounge of the Year: PX Lounge, Alexandria, VA
  • New Bar Concept of the Year: Raised by Wolves, San Diego, CA
  • New Lounge or Nightclub Concept of the Year: TAO Chicago, Chicago, IL
  • Restaurant Bar of the Year: The Country Club, New Orleans, LA
  • Rooftop Bar of the Year: Cindy’s, Chicago, IL
  • Sports Bar of the Year: Big Sky Buckhead, Atlanta, GA
  • Themed, Niche or Pop-up Bar of the Year: New Wave Bar, Bellflower, CA
  • Tiki Bar of the Year: Hale Pele, Portland, OR
  • Upscale Bar of the Year: Sugar, 40th floor of EAST Miami, Miami, FL


Tuesday March 26, 2019 5:00pm - 5:30pm
Main Stage - South Hall

5:30pm

Show Perk - Hennessy Beverage Education & Tasting (SOLD OUT!)
Please join Hennessy National Brand Ambassador Jordan Bushell and Nevada Moët Hennessy Mixology Ambassador Nathan Greene, in an educational evening experiencing firsthand the unique heritage, craftsmanship and mix-ability of the world's leading cognac.

TRANSPORTATION is provided to the venue! Bus will depart at 5pm from the Convention Center, meet at the Info Booth in South Hall.  Limited seats-  based on first-come, first-served basis and attendees must be registered for a Nightclub & Bar Show pass to attend Hennessy event.

Speakers
avatar for Jordan Bushell

Jordan Bushell

National Hennessy Ambassador
Jordan Bushell, Principal at Libation Consulting Ltd & Partner at Rush Lane Co.In his constant pursuit for the perfect cocktail, Jordan Bushell travels around the globe to discover new flavors and techniques, he brings his knowledge, experience and passion when crafting cocktails... Read More →
avatar for Nathan Greene

Nathan Greene

Portfolio Mixology Ambassador for Las Vegas, Representing Hennessy, Belvedere, Chandon, Glenmorangie and Ardbeg
Nathan Greene has been in the beverage industry for nearly 9 years. He was a Nightclub & Bar U.S. Bartender of the Month in May 2012. The bar he opened and ran in Downtown Vegas, Vanguard Lounge, was named LV Cocktail Bar of the Year in 2011. While bartending, Nathan was a 4x National... Read More →



Tuesday March 26, 2019 5:30pm - 8:00pm
Clique Bar & Lounge 3708 S Las Vegas Blvd, Las Vegas, NV 89109

7:00pm

Show Perk - Bar Rescue Happy Hour with Jon Taffer
Join Jon Taffer for an exclusive Bar Rescue Happy Hour and receive a Complimentary Welcome Cocktail provided by Rums of Puerto Rico at Mabel’s BBQ, a Michael Symons property located inside Palms Casino.
Bar Rescue Happy Hour is Sponsored by: Paramount Network and Rums of Puerto Rico

Speakers
avatar for Jon  Taffer

Jon Taffer

CEO of Taffer Dynamics and Executive Producer of Paramount Network's Bar Rescue, Taffer Dynamics and Star of Bar Rescue
An international celebrity, New York Times Best Selling Author, highly sought-after hospitality and general business consultant, and creator, executive producer and star of Paramount Network’s number-one show, Bar Rescue, most people know Jon Taffer as a larger-than-life television... Read More →



Tuesday March 26, 2019 7:00pm - 9:00pm
Mabel’s BBQ at Palms Casino

9:00pm

Party Pass - Bring Back the '90s Platinum Party Featuring DJ Skribble
New Speakeasy Just Opened in Vegas! Remember what it felt like to hear a song you grew up to after 20 years? Explore your youth by walking through this brand-new concept at The Park MGM and sip on new to market libations from our Sponsors! On the Record is a love letter to long-lost music hubs and an exciting new way to spend your nights in Vegas. The new club is hidden behind a record store entrance off the main casino floor; inside, three rooms, featuring both indoor and outdoor spaces, provide ample space for dancing—or relaxing with friends and exploring On the Record's world-class cocktail program.

Included in VIP Pass,  Expo Plus Pass or add-on Party Pass.  Your ticket includes separate line entrance, complimentary admission and sponsored product, while supplies last. Show your party ticket at the door!


Tuesday March 26, 2019 9:00pm - 11:00pm
On the Record at Park MGM 3770 S Las Vegas Blvd, Las Vegas, NV 89109
 
Wednesday, March 27
 

9:00am

Workshop - F&B Innovation Workshop - Live Menu Consultation! (SOLD OUT)
Located on the Expo Hall at the F&B Innovation Center! Led by celebrity Chef Brian Duffy, this hands-on and interactive workshop shows operators and chefs the latest in food innovation’s best practices. Chef Duffy goes through the culinary technologies, equipment, the processes, and the culture needed to bring your operation’s success to the next level. End this Workshop with a behind the scenes tour of the F&B Innovation Center!
SOLD OUT! 

Speakers
avatar for Chef Brian Duffy

Chef Brian Duffy

Founder, Duffified Experience Group
Born and raised in Philadelphia, PA, Chef Brian Duffy had his first experiences in the kitchen as a young child with his big Irish-Italian Family. Those experiences introduced him to culinary life, and led him to study at Philadelphia’s The Restaurant School at Walnut Hill College... Read More →


Wednesday March 27, 2019 9:00am - 12:00pm
South Hall - Las Vegas Convention Center 3150 Paradise Rd, Las Vegas, NV 89109

9:00am

Registration
Wednesday March 27, 2019 9:00am - 5:00pm
South Hall - Las Vegas Convention Center 3150 Paradise Rd, Las Vegas, NV 89109

10:00am

How to Herd Cats: 7 Secrets to Get the Restaurant/Bar You Want
Owning and managing a restaurant/bar is a non-stop circus of hundreds of decisions a minute, scores of spinning plates, and herding cats in the general direction of success. If you want to grow your business or add new properties, then you need to know how to manage your team and yourself while still keeping balance in your life.

Speakers
avatar for Donald Burns

Donald Burns

Founder & CEO, The Restaurant Coach
Donald Burns is The Restaurant Coach™, named one of The Top 50 Restaurant Experts to Follow in 2018 and one of 23 Inspiring Hospitality Experts to Follow on Twitter. He is the leading authority, speaker, and international coach on how restaurant owners, operators, and culinary professionals go from just good to becoming... Read More →


Wednesday March 27, 2019 10:00am - 10:50am
Room S227

10:00am

Making the Connection: The Value of Tech-Driven Eatertainment
From social engagement apps to food delivery and entertainment, everything and anything is accessible with a tap of your finger. With the flood of options available at any time from the comfort of the couch, the justification to go out is becoming more challenging. In this increasingly "Netflix and chill" world, how can restaurants leverage technology to create unique and valuable experiences that their guests can’t get at home?

This session discusses the rise of eatertainment establishments, the changes in guest behavior that have ignited this trend, and the technology making it all possible. It goes in-depth about the experiential elements created to boost guest engagement and discuss the tools and techniques that you can bring back to your business to successfully drive traffic through technology-driven entertainment.

Moderators
avatar for Aaron Noveshen

Aaron Noveshen

Founder, The Culinary Edge
A graduate of UC Berkeley’s Haas School of Business, Aaron Noveshen is an award-winning chef, a restaurant entrepreneur and a leading authority on creating and operating successful food and beverage brands. Aaron is the founder of The Culinary Edge, a San Francisco innovation agency... Read More →

Speakers
avatar for Erron Halen

Erron Halen

General Manager, Tom's Urban
While attending school, Erron began his career working as a bar apprentice and bartender at multiple bars on the campus of the University of Iowa.  Soon after taking on supervisory roles, he quickly rose up the ranks until eventually becoming a General Manager by the young age of... Read More →
avatar for Bill Norris

Bill Norris

Beverage Director, Alamo Drafthouse
Bill Norris, credited as “father of the modern cocktail” in Austin by the Austin American Statesman, joined the Alamo Drafthouse as Beverage Director in 2011.  During that time, the Drafthouse has grown from 12 locations, primarily in Texas, to 37 (and counting) nationwide. In... Read More →
avatar for Matt Kenagy

Matt Kenagy

Senior Director of Strategic Development, Caesars Entertainment
For over twenty years, Matt has been involved in various aspects of improving the guest experience in a variety of industries.  With a diverse background that includes time as an entertainer, author, marketer, and  developer, he has always worked to develop attractions, events... Read More →


Wednesday March 27, 2019 10:00am - 10:50am
Room S226

10:00am

Nightclub & Bar Show on the Future of Cannabis in Hospitality and Nightlife
Many states have legalized cannabis with more expected to follow, while consumers desire more accessibility and tolerance. As laws change to allow adult cannabis consumption, operators and policy-makers must navigate legal and safety concerns to implement responsible business models and offer consumers a new ‘high’ quality experience. Cannabis social consumption may transform current businesses or lead to new entertainment and nightlife options. Learn about the opportunities and challenges during this expert discussion.

Moderators
avatar for Andrew Mieure

Andrew Mieure

Social Consumption Strategist, Top Shelf Budtending
As a Budtending Strategist, Andrew facilitates the responsible consumption of cannabis and creates intelligent budtending solutions within the retail, social consumption and nightlife spaces. Over the past 3 years, he has successfully served cannabis to over 10,000+ guests, at 150... Read More →

Speakers
avatar for Rachel Burkons

Rachel Burkons

Co-Founder, Altered Plates
Rachel Burkons is the co-founder of Altered Plates, a cannabis consulting and events company whose mission is to normalize and mainstream cannabis through high end culinary experiences, places and products. After over a decade working in the wine and spirits industry as the VP/Associate Publisher of The Tasting Panel and SOMM Journal... Read More →
avatar for Heidi Keyes

Heidi Keyes

Founder, Puff, Pass & Paint
Heidi Keyes is the Founder of Puff, Pass & Paint, and Co-Founder & President of Cannabis Tours. In 2009, she graduated from Carthage College in Wisconsin with a BA in Studio Art, and relocated to Denver, Colorado in 2010. Heidi is passionate about cannabis for both medical and recreational... Read More →
avatar for Emmett Reistroffer

Emmett Reistroffer

General Manager, Lighthouse Strategies LLC
Emmett’s professional roots and passion run deep in cannabis activism, stemming from his first call to action at 19 years old when he volunteered to help multiple sclerosis patients testify at the South Dakota State Capital. From there, while attending classes at the University... Read More →
avatar for Jenn Tramaglino

Jenn Tramaglino

Founding Partner, Cannect Hospitality
During the first 12 years of her career in Las Vegas, Jenn Tramaglino served as Chief of Staff developing, marketing and operating nightclubs, bars, pools + restaurants with The Light Group, MGM Resorts, Morgans Hotel Group and Station Casinos. After spending time living in Amsterdam... Read More →


Wednesday March 27, 2019 10:00am - 10:50am
Room S219

10:00am

Stepping Up Your Social Media Game
This session begins with the basics of social media and moves onto some items that are utilized daily by social media professionals that can help take your account to the next level. Understanding how to utilize social media effectively is the greatest tool for true visibility in today's saturated marketing world. This session will give you the necessary tools to stand out and have your content shown to the most applicable market.

Speakers
avatar for Natalie Migliarini

Natalie Migliarini

Founder & Creative Director, Beautiful Booze
In 2013 Natalie Migliarini made the decision to leave her career job and chase her passion of cocktails and entertaining. She was hosting lots of themed dinners and parties where she was creating simple cocktails. Each evening, she was being asked for the recipes by her guests, so... Read More →
avatar for James Stevenson

James Stevenson

Managing Director & Media Development, Beautiful Booze
A hospitality professional that has been working in the trade for over 13 years, James has worked in all front of house sectors of the hospitality industry including bar backing, serving, bartending, and management. James joined Beautiful Booze in late 2013 in the Managing Director... Read More →


Wednesday March 27, 2019 10:00am - 10:50am
Room S225

10:00am

Your Operation is NOT Average: Stop Using a National Average Food Cost to Run Your Bar & Restaurant
Running a profitable bar or restaurant is hard, but running it using the wrong numbers is dangerous. Bar and restaurant owners often read an article or sees a speaker quote the National Restaurant Association’s statistics, like average bar and restaurant’s food cost, and want to measure their success against that number. The problem is what works for one bar or restaurant may not work for yours. You must determine your own numbers and costs, including prime cost.

Speakers
avatar for David Scott Peters

David Scott Peters

Founder, TheRestaurantExpert.com
David Scott Peters is a restaurant consultant, coach, speaker and founder of TheRestaurantExpert.com, a company committed to the success of independent restaurants. Peters is a restaurant industry-recognized blogger and his writing is regularly published in restaurant industry publications... Read More →


Wednesday March 27, 2019 10:00am - 10:50am
Room S228

10:00am

The Future of Booze: From Low-ABV to Cannabis to Crypto
CBD, low-proof cocktails, nootropics, keto, vegan, high-volume craft cocktails — some of these trends you may have never heard of and some have already gained a lot of movement across the globe. Today's consumer wants story-telling, healthier options, and novel experiences worthy of breaking the internet. These experiences, and the desire for them, spread lightning fast providing a great opportunity for those in our industry willing to make investments in uncharted territory and think outside the box. Come hear about and meet movers and shakers that are taking a different approach to the mixed-drink, traditional bar status quo and be inspired by innovative products, ideas, and concoctions for your own operations. You'll be exposed to new beverage innovations to excite your team and learn how to use social media hacks and other new tech like cryptocurrency to get your own products to go viral and track trends. You'll learn how to use information you already have access to for making - and testing - your own predictions, so you determine what will be the next Bulleit before anyone else does.

Sponsored by Partender

Moderators
avatar for Anjali Kundra

Anjali Kundra

Co-Founder & VP of Operations, Partender
Anjali has always taken the road less traveled, from couchsurfing through Europe and covering IMG Fashion Weeks in Manhattan and Mumbai, to working as an incognito maid in London and becoming an expert in medical billing (always striving for the unsexy experiences). Due to an obsession... Read More →

Speakers
avatar for Marc Tiberia

Marc Tiberia

National Account Manager, Infinium Spirits
Marc has over ten years of experience working in the alcohol and spirits industry. Originally a finance guy coming out of college at John Carroll University in Cleveland Ohio, he was turned on to the beverage industry by a stroke of dumb luck and decided to pursue some of its appealing... Read More →
avatar for Erwin Felicilda

Erwin Felicilda

Head of Marketing, Partender
Erwin is an Entrepreneur whose passion and expertise range from Mobile Gaming, Fitness, and to the Food and Beverage Space. With over 10 years o experience, he helped lead the marketing initiatives at Partender, now the preferred inventory solution for over 15,000 bars and restaurants... Read More →
avatar for Christopher Brian

Christopher Brian

Executive Concessions & Beverage Manager, VSS - Southern Theatres
Christopher Brian is an executive hospitality manager, coach, author, & playwright specializing in identifying and crafting a brands story. He has developed programs for James Beard nominated chefs, restaurants, and bars in Hawaii, Los Angeles, and New Orleans, where he currently... Read More →
avatar for Aleksey Kernes

Aleksey Kernes

Co-Founder, HOOCH
Hailing from the streets of Brooklyn and growing up in NYC hospitality space, Aleksey is a trained hospitality professional. Holding down the club doors at the infamous LES hotspot Hotel Chantelle since its inception 8 years ago. In 2015 Aleksey and 2 other co-founders started HOOCH... Read More →



Wednesday March 27, 2019 10:00am - 10:50am
Room S224

11:00am

Keynote - Strategies on Raising Capital and Funding Your Operation's Expansion with Chief Disruption Officer of BrewDog. Moderated by Death & Co.
Hear from two mavericks in the industry about how they're funding their ambitious growth. BrewDog's new Chief Disruption Officer, Tanisha Robinson, will discuss how they've expanded beyond just craft beer to operating and overseeing their new U.S. brewery, brewpub, and the first-ever crowdfunded craft beer hotel! BrewDog continues to push the limits in innovation with its expansion into the hotel space, starting a television network, and even pushing into airline hospitality! Tanisha will be joined on stage with David Kaplan, co-founder of Death & Co. and CEO of Gin & Luck, who also has a track record of impressive entrepreneurship with his push from award-winning NYC cocktail bar to a national enterprise. Between BrewDog and Death & Co., they have crowdsourced nearly $100M to date in order to fuel their aggressive development. They'll share their secrets to unlocking capital in both traditional and unconventional ways. In an ever-increasing crowded market, it's wise to diversify revenue streams and add supplemental cash flows to your business.

Moderators
avatar for David Kaplan

David Kaplan

Founder & Co-Owner, Death & Co.
David has worked in the hospitality business since the age of 13. In the summer of 2006, at 24 years old, he opened Death & Company, a cocktail bar in the East Village of Manhattan, with his partner Ravi DeRossi. At the 2010 Tales of the Cocktail Spirited Awards, Death & Co won American’s... Read More →

Speakers
avatar for Tanisha Robinson

Tanisha Robinson

Chief Disruption Officer, BrewDog
Tanisha (T) Robinson is the Chief Disruption Officer of BrewDog where she leads the BrewDog's U.S. and international efforts in brand, sales strategy, and operational growth. Before joining the BrewDog team, Robinson founded several successful companies, including her most recent... Read More →


Wednesday March 27, 2019 11:00am - 11:45am
Room S222

12:00pm

Developing a Menu That Resonates With Consumers & Franchisees
As the winner of MenuMasters and Shake, Sparkle & Stir competitions, Michael understands menu development takes a winning combination of ambitious creativity along with the economics of food sourcing and cost of goods. This session tackles tips on creating innovative menus that spark consumer interest while also keeping an eye on the bottom line.

Speakers
avatar for Michael Turner

Michael Turner

Vice President of Culinary & Operations, Walk-Ons Bistreaux & Bar
As Vice President of Culinary and Operations for Walk-Ons Bistreaux & Bar, Michael leads all culinary operations, R&D, menu development, purchasing, cost controls and culinary training. This year, his team won Best Menu Line Extension at the National Restaurant Association’s Menu... Read More →


Wednesday March 27, 2019 12:00pm - 12:50pm
Room S228

12:00pm

Expand Online Reach with Tourism Board Partnerships
Looking for a true partner in your outreach and ambition to attract more customers? Look no further than the tourism boards in your area. They have a shared mission to drive more visitors to your destination and have appointed funds to achieve that mission. Learn from Visit Annapolis how they made culinary a central focus of their tourism outreach, raised awareness with tens of thousands of social followers, and how local operations were able to leverage this campaign. We'll discuss how you can do the same with your local convention and visitors bureau or destination marketing organization. Ben will be joined by Andrew Auwerda, President of Philadelphia Distilling, on how he partners with Visit Philly in their efforts to drive more guests.

Speakers
avatar for Ben Isenberg

Ben Isenberg

Principal, Symmetry Agency
Ben Isenberg’s background in Environmental Science and strong disposition for sustainable conservation practices eventually evolved in to a career in destination marketing. Ben has supported a number of destinations with tourism marketing and promotions, including the US Travel... Read More →
avatar for Andrew Auwerda

Andrew Auwerda

President & Co-Founder, Philadelphia Distilling
From retail to cosmetics, to gin, Andrew Auwerda’s multifaceted career has been focused on one mission – to establish businesses that offer a contemporary alternative in their category. In the decade since Andrew Auwerda co-founded Philadelphia Distilling, the entrepreneur has been at the forefront of the American craft gin revolution in the United States, helping to restore Pennsylvania to its once-prominent place in the national distilling conversation. Auwerda believes in tradition spun in a modern way, an ethos that has driven... Read More →


Wednesday March 27, 2019 12:00pm - 12:50pm
Room S225

12:00pm

How Your Bar & Restaurant Can Handle Special Dietary Requests
Can you ignore the ever-increasing special dietary requests and questions about food and bar ingredients? What is gluten free, vegan, organic, local, dairy-free, and low in carbs? Learn how to design your bar menu to meet these special requests and preferences that can impact the health and pleasure of your guests. This session discusses food and drink menu ideas and how to educate your staff on this growing segment of your guests.

Speakers
avatar for Carol Costello

Carol Costello

Professor, University of Tennessee Conferences
Carol Costello, Ph.D. is Professor Emeritus at the University of Tennessee. She has degrees in Nutrition and Food Science and is the Director of the Wine and Beer program at the University. Carol taught food service and event management for 27 years and received over $1.5 million... Read More →
avatar for Tyler White

Tyler White

Culinary Program Manager, University of Tennessee Culinary Institute
Tyler White has been in the culinary industry for over 18 years working in North Carolina and Tennessee. His career began at small resort outside of Asheville NC with his father, where he worked through high school and learned how a professional kitchen operated, and how to harvest... Read More →


Wednesday March 27, 2019 12:00pm - 12:50pm
Room S227

12:00pm

Pouring Out Tips for Cocktails on Tap
Batching cocktails no longer has the stigma it once used to and has proven to improve service times and labor demands. Hear from two operators that have built a business focusing on masterfully crafted cocktails with ultra-low cost (as low as 10%) without the need for any highly trained mixologist. They will cover getting dilution just right and the ways they are scaling their business in 2019.


Speakers
avatar for Missy Koefod

Missy Koefod

CEO, 18.21 Bitters LLC
Missy is a former attorney and current bar owner and cocktail brand owner with over 20 years in the hospitality industry. She, along with Kristin Koefod, have grown 18.21 into an international cocktail brand and opened one of the most anticipated bars in Atlanta.
avatar for Kristin Koefod

Kristin Koefod

COO, 18.21 Bitters LLC
Kristin hails from Baltimore Maryland from a family of chefs where she learned about flavor pairings and developed a passion for hospitality.Kristin moved progressively down the East Coast making her way from Baltimore, to D.C., to Virginia and finally, settling in Georgia. Together... Read More →


Wednesday March 27, 2019 12:00pm - 12:50pm
Room S226

12:00pm

The Evolution of Edibles & Infused Cocktails
Speculation and angst swirl around the integration of cannabis in the hospitality industry and adjacent alcohol. This panel introduces informative and lucrative ways to do so. Andrea Drummer has successfully curated a cbd infused menu and spa experience for a high end hotelier in NY State and would like to share her experience in doing so. The possibilities to enhance an entertainment experience by way of infusing are boundless.  

Moderators
avatar for Andrea Drummer

Andrea Drummer

Owner & Executive Chef, Elevation VIP
Chef Andrea Drummer began her career, first as a youth advocate and anti-drug counselor with organizations like Planned Parenthood. Wanting to transition from non-profit to pursue her passion, she attended Le Cordon Bleu, Los Angeles. With an extreme shift in consciousness Chef Drummer... Read More →

Speakers
avatar for Rachel Burkons

Rachel Burkons

Co-Founder, Altered Plates
Rachel Burkons is the co-founder of Altered Plates, a cannabis consulting and events company whose mission is to normalize and mainstream cannabis through high end culinary experiences, places and products. After over a decade working in the wine and spirits industry as the VP/Associate Publisher of The Tasting Panel and SOMM Journal... Read More →
avatar for Nickole Ross

Nickole Ross

COO, Noohra Labs
Nickole Ross is the COO of Noohra Labs, winner of a provisional license to process/manufacturer medicinal marijuana in Dayton Ohio. She has over 9 years’ experience in operation management and business marketing, completing a BA in Business Organizational Management at Ashford University... Read More →
avatar for Victor Jerez

Victor Jerez

The President, Lighthouse Strategies
Up until December 2018, Victor was with William Grant & Sons, the third largest Scotch Whisky player globally and owner of premium spirits brands such as Glenfiddich Single Malt, Monkey Shoulder Scotch, Sailor Jerry’s Spiced Rum and Hendricks Gin. At William Grant & Sons, Victor... Read More →


Wednesday March 27, 2019 12:00pm - 12:50pm
Room S219

12:00pm

The Secret Number to Success
As an industry, we tend to work very hard to count the pennies, even in 2019. So why do even the most successful operations still struggle with tight margins or not enough cashflow? Learn about the only number you need to track to increase profits and your team's happiness & wealth - no matter how big or small you are. You'll learn how to get this number, what this number means, misnomers of this number, why it's so improperly used, and how you can use it to get ahead. The irony of this number is that it's rarely calculated and used correctly, causing most operators unable to use all its powers. With this one number, you'll learn how to work smarter not harder and learn how this number will help you increase sales, decrease costs, identify trends, get more time back, keep the best people, and increase profits for everyone.

Sponsored by Partender

Speakers
avatar for Nik Kundra

Nik Kundra

Co-Founder & CEO, Partender
Nik Kundra was as a neuroscience nerd out of Emory in Atlanta, and was heading to med school in Miami when his older sister (and co-founder) convinced him to get a masters in entrepreneurship from the University of Florida and do what he loved most - technology - for a year. Three... Read More →



Wednesday March 27, 2019 12:00pm - 12:50pm
Room S224

12:00pm

Exhibit Hall Hours
Wednesday March 27, 2019 12:00pm - 5:00pm
South Hall - Las Vegas Convention Center 3150 Paradise Rd, Las Vegas, NV 89109

12:00pm

F&B Innovation Center
Located on the Expo Hall Floor, the F&B Innovation Center is a dedicated area of food and food service equipment suppliers with access to expert demonstrations and Chef meet and greets. Explore and find new enhancements to add to your bar menu with food offerings. The F&B Innovation Center is sponsored by The Middleby Corporation, The Chefs Warehouse and in Partnership with Duffified Experience Group.

Wednesday, March 27 / 12:45pm-5:00pm
12:45pm-1:00pm Welcome with Chef Brian Duffy

1:00pm-2:00pm David Rose
Recipe: Foie Gras Deviled Eggs with Prosciutto Crisps

2:00pm-3:00pm Kevin Des Chenes
Recipe: Blue Crab Mojito & Sweet Corn Fritters, Marmelade and Aioli

3:00pm-4:00pm Brian Duffy
Recipe: Philly Sloppy Joe with Beef & Pulled Pork, Onions, Mushrooms, American & Cheddar Beer Cheese Drizzled Tots

4:00pm-5:00pm Kayla Robinson
Recipe: Moroccan Spiced Pulled Pork Sliders

View all sponsors here.

Speakers
avatar for Chef Jennifer Behm-Lazzarni

Chef Jennifer Behm-Lazzarni

Co-Executive Chef, Red Fin Crudo + Kitchen
Jennifer Behm-Lazzarini is Gordon Ramsay’s Season 2 winner of MasterChef USA. She is co-owner/ co-executive chef with her husband Julio at Red Fin Crudo + Kitchen.Jenny has blogged for People.com, has been a product specialist for QVC, and is a founding member of the Confrerie de... Read More →
avatar for Chef Keith Breedlove

Chef Keith Breedlove

Celebrity Chef Keith Breedlove  What started the wild ride full of more twists, turns, heights and lows than a roller coaster was a lunch of spaghetti and marinara he cooked for his fellow 3rd graders once a week. An awkward nerdy kid, fascinated with books, comics, and his Mother's... Read More →
avatar for Chef Kevin Des Chenes

Chef Kevin Des Chenes

Executive Chef
Executive Chef, "Private Chef to The Stars" & Author of "Beyond My Chef Coat" Kevin Des Chenes has over 20 years of experience in the Hospitality industry. He was named "Top Chef" by Las Vegas Food & Wine and is the winner of "Top Celebrity Chef Showdown" He has been a Chef Expert for Gordon Ramsey and appeared as a Featured Chef on Food Network's Chef Wanted... Read More →
avatar for Chef Brian Duffy

Chef Brian Duffy

Founder, Duffified Experience Group
Born and raised in Philadelphia, PA, Chef Brian Duffy had his first experiences in the kitchen as a young child with his big Irish-Italian Family. Those experiences introduced him to culinary life, and led him to study at Philadelphia’s The Restaurant School at Walnut Hill College... Read More →
avatar for Chef Christine Hazel

Chef Christine Hazel

Hell’s Kitchen Season 14 contestant Christine Hazel hails from the Philadelphia area. She is a recent Chopped Champion from the Food Network cooking for Martha Stewart and Alex Guarnaschelli.  Hazel enrolled in The Art institute of Philadelphia. She earned her bachelor’s degree... Read More →
avatar for Chef Kayla Robison

Chef Kayla Robison

Executive Chef, Arnold’s Bar and Grill
Kayla Robison’s culinary journey began at her first restaurant when she was just 14 years old. At 19, she moved from her hometown in North Dakota to Cincinnati, OH and enrolled in culinary school. Working as a pastry chef during the day and bartending at night Kayla was given the... Read More →
avatar for Chef David Rose

Chef David Rose

Chef David Rose was raised with a very diverse and curious palate. He was born in New Jersey to Jamaican parents that were professional chefs. Chef David’s culinary interest led him to enroll at the Le Cordon Bleu Culinary Arts College (Tucker, GA), where he graduated Summa Cum... Read More →
avatar for Chef Jason Santos

Chef Jason Santos

One of Boston’s most creative and charismatic chefs, the blue haired Jason Santos has wowed guests with his innovative cuisine and his larger than life personality at his 3 bustling restaurants, Buttermilk & Bourbon, Citrus & Salt and Abby Lane.While other kids grew up watching... Read More →


Wednesday March 27, 2019 12:00pm - 5:00pm
South Hall - Las Vegas Convention Center 3150 Paradise Rd, Las Vegas, NV 89109

12:00pm

NEW! Live Bar Demonstrations
NEW! Live and direct on the show floor, step behind our bar and interact with the mixologists, industry suppliers and leaders that will be demonstrating ways to help you achieve the level of growth you’ve been striving for behind the bar!  Hosted by Bob Peters, Creative Cocktails & Consulting LLC & Head Mixologist at The Queen & Glass

Beverages / Equipment / Refrigerators / Glassware / Lighting / Accessories / Furniture / Music
View Sponsors here

Speakers
avatar for Bob Peters

Bob Peters

The Queen & Glass, Creative Cocktails & Consulting LLC & Head Mixologist
Bob Peters is a Charlotte native, which makes him as rare and as special as the libations you will find behind his bar. With strong southern roots, Bob has always enjoyed the art of dining and taking care of friends. He is well known for his creative palate as well as for his ability... Read More →


Wednesday March 27, 2019 12:00pm - 5:00pm
South Hall - Las Vegas Convention Center 3150 Paradise Rd, Las Vegas, NV 89109

1:00pm

Rolling Nightlife & Cannabis Together to Make Money in Tomorrow's Joints
This session guides operators to identify current and possible revenue opportunities on the horizon. Hear from experts who understand the wide spectrum of laws from state to state and given insight on how to take advantage of the 'green-rush'. This session covers CBD vape pens, pop-up events with temporary licenses, on-premise marketing income from cannabis brands, and more. Understand what it takes to scale up businesses and key metrics.

Speakers
avatar for Freddie Wyatt

Freddie Wyatt

CEO, Munch & Co.
Frederic “Freddie” Wyatt is an event marketing, promotions and business development expert with more than 30 years' experience in the hospitality industry. He has consulted on many aspects of hospitality including event management and production, VIP Talent /concierge, food and... Read More →
avatar for Tripp Keber

Tripp Keber

Managing Director, Right Side Investments, LLC
Tripp Keber is recognized as a branding expert in the adult use and medical cannabis spaces. He is the co-founder and former CEO of Dixie Brands, Inc., a cannabis centric branding company, known worldwide for its namesake cannabis-infused beverages, Dixie Elixirs, Aceso and Therabis... Read More →


Wednesday March 27, 2019 1:00pm - 1:15pm
Room S219

1:00pm

3 Ways to Use Social Media to Attract Customers to Your Bar or Nightclub
It’s important for your business to keep up with today's social media marketing trends by using content marketing to attract new customers. An effective social media marketing strategy involves sharing high-quality, purposeful content on platforms like Facebook, Instagram, and Twitter that’s in line with your business goals. This session shares best practices on how your bar or nightclub can use these platforms (without spending money on advertising) to drive new business in three easy ways!

Speakers
avatar for Geoffrey Brown

Geoffrey Brown

Regional Development Representative, GoDaddy Social
Geoffrey is a member of GoDaddy's local business outreach team. He has worked at GoDaddy since 2015 finding success with social media and online reputation management for local businesses. He has put to practice his experience with Yelp, Facebook, Instagram and Twitter for these businesses... Read More →


Wednesday March 27, 2019 1:00pm - 1:50pm
Room S225

1:00pm

Amp Up Your Old Menu
Put the box cutter down and pick up your chef’s knife. Not only will your guests love it more, but so will your bottom line. This information-packed session includes real-world examples so you can confidently change your menu from boring to profitable. Learn how to boost the sales within your bar or restaurant to create a higher revenue stream and a better food cost.

Speakers
avatar for Chef Brian Duffy

Chef Brian Duffy

Founder, Duffified Experience Group
Born and raised in Philadelphia, PA, Chef Brian Duffy had his first experiences in the kitchen as a young child with his big Irish-Italian Family. Those experiences introduced him to culinary life, and led him to study at Philadelphia’s The Restaurant School at Walnut Hill College... Read More →


Wednesday March 27, 2019 1:00pm - 1:50pm
Room S228

1:00pm

Engaging with Experiential Trends
This session explains how you can use experiential trends to enlarge your customer base and ensure that you retain them. By using eSports and virtual and augmented reality, you can push your premise into the 21st century.

Moderators
avatar for Bill Dever

Bill Dever

President, Experiential Dynamics
William Dever, Experiential Dynamics LLC. Bill brings to the table very strong marketing and packaging abilities, combined with a wealth of international contacts in the marketing, retail, and financial sectors. He served as President of Spark Interactive Corporation, the first company... Read More →

Speakers
avatar for Rick Ferrell

Rick Ferrell

President, Retail Market Answers, LLC
Rick Ferrell is the founding principal of Retail Market Answers, LLC (RMA), which specializes in economic and business development planning and implementation services. RMA has provided economic and business development planning services throughout the United States and Canada.RMA... Read More →
avatar for Gary Lo

Gary Lo

Vice President, E-Blue Gaming USA
E-Blue Gaming is a 16x award winning Gaming Furniture and Gaming Peripherals Manufacturer that started in 1999 by a group of passionate gamer's from Japan and China. Being acknowledged as an emerging force of nature in the gaming world by the likes of Disney, PC and Gamer Magazine... Read More →
avatar for Shawn Smith

Shawn Smith

CEO, Harena Data
Shawn Smith, Experiential Dynamics LLC. Shawn Smith is a career entrepreneur and professional web developer who launched his first web development firm at the age of 17. After graduating college with degrees in computer science and journalism, Shawn purchased the social media property... Read More →


Wednesday March 27, 2019 1:00pm - 1:50pm
Room S226

1:00pm

Supporting Ourselves & Our Industry with a Long-Term Mentality
Nightclub & Bar Award winners Nectaly Mendoza and Giuseppe González speak candidly about being sober in the bar and nightlife industry. The duo addresses a topic straight on that has been ignored or brushed aside for too long. Many in this industry avoid the topic out of shame and that must come to an end—there’s no shame in acknowledging a problem, talking about it and seeking help.

Moderators
avatar for David Klemt

David Klemt

Editor, Nightclub & Bar
David got his start as a hospitality industry writer and editor in Las Vegas. He has been writing about bars, nightclubs, restaurants and the industry as a whole for more than 10 years. Starting off as a freelance reporter and contributing author for Nightclub & Bar and the Nightclub... Read More →

Speakers
avatar for Giuseppe González

Giuseppe González

Bartender, Herbs & Rye
Giuseppe González has bartending in his blood. He’s a third generation barman with a drink-slinging family history dating back to the 1950s. More than a decade ago, González moved to New York from Puerto Rico to attend Cornell University. He earned a degree in neurobiology, but... Read More →
avatar for Nectaly Mendoza

Nectaly Mendoza

Owner, Herbs & Rye
Nectaly is the owner of Herbs & Rye.  His temple is dedicated to classic cocktails. Herbs & Rye is not only a local hang but a cocktail destination for tourists, visiting bartenders and mixologists, and aficionados due to its atmosphere, personality, menu and high standards.He pays... Read More →


Wednesday March 27, 2019 1:00pm - 1:50pm
Room S227

1:00pm

How to Make $300 Million More This Year
You must admit, we are an antiquated industry with a lot of old-school & stubborn habits that often hold us back more than we realize. This session features innovative and entrepreneurial world-class operators, suppliers, and other industry movers and shakers who believe in taking risks and doing what’s unpopular, with the purpose of making everything better and everyone more successful. These radical thinkers address the elephants in the room, tell stories of failures and triumphs, and share tips and tricks they use to get ahead, live a better life, empower their teams, and move our entire industry forward. Where is the 300 Million dollars from? You’ll find out at the seminar! Don't miss out.

Sponsored by Partender

Moderators
avatar for Anjali Kundra

Anjali Kundra

Co-Founder & VP of Operations, Partender
Anjali has always taken the road less traveled, from couchsurfing through Europe and covering IMG Fashion Weeks in Manhattan and Mumbai, to working as an incognito maid in London and becoming an expert in medical billing (always striving for the unsexy experiences). Due to an obsession... Read More →

Speakers
avatar for Mea Leech

Mea Leech

Beverage Director, El San Juan Hotel
avatar for Mike Wilson

Mike Wilson

Director of Hotel Operations, Marriott Washington Georgetown
Originally drafted by the Detroit Tigers and forced to retire early due to injuries, Mike pursued his passion for travel and discovered what would become a 20+ year career in Marriott. As operational leader at the Marriott Washington Georgetown, Mike led a $28 million transformation... Read More →
avatar for Jayne Portnoy

Jayne Portnoy

Founder, JP Consulting
Jayne Portnoy is a seasoned marketing executive within the entertainment, hospitality and beverage industries and has driven the development and execution for brands such as The Tampa Bay Buccaneers of the National Football League, Outback Steakhouse, Bonefish Grill, and Roy's Hawaiian... Read More →
avatar for Lauren LaViola

Lauren LaViola

Executive Director, CORE (Children of Restaurant Employees)
Serving as CORE's Executive Director for over 6 years, Lauren LaViola didn't start her professional career in the nonprofit world. Lauren actually started her professional journey in the Journalism world receiving her Bachelor of Science in Communication and Information at The University... Read More →
avatar for Shannon Salupo

Shannon Salupo

Corporate Beverage Manager, Quaker Steak & Lube
With over 18 years experience in hospitality, including experience in beverage supplier relations, cost containment, training, and beverage marketing, Shannon Salupo joined the Quaker Steak & Lube® team in May 2016. Her experience at Caesars Entertainment’s Horseshoe Cleveland... Read More →



Wednesday March 27, 2019 1:00pm - 1:50pm
Room S224

1:00pm

First-Time Attendee to Successful Bar Owner – A One Year Journey
Follow the journey of first-time Nightclub and Bar attendees, Karen and Stephen Williamson, who visited the show in 2018, and as first-time to-be owners, were able to open their bar before the end of the same year. They knew nothing about bars and restaurants as both were coming from completely unrelated successful careers, but were determined to leave the corporate life behind and build a place of their own place in the food and beverage world. They perused the showroom floor, attended sessions, and used the Nightclub & Bar convention to acquire the tools they needed to get a running start on designing, building, opening, and running their own place. See how far they have come in a year, and hear about the ups, downs, and tips they learned through this process of opening their first place, what resources they were able to take away from the convention, and how they used experts to their benefit.

Speakers
avatar for Michael Tipps

Michael Tipps

Co-Founder, Invictus Hospitality
Michael Tipps has over 23 years of experience working, managing, and consulting in all facets of the hospitality world (throughout all positions, and including hotels, restaurants, bars, and nightclubs). His career started in Hospitality in South Florida where he worked in almost... Read More →
avatar for Homan Taghdiri

Homan Taghdiri

Co-Founder & Managing Partner, Invictus Hospitality
The entrepreneurial spirit has been flowing in Homan’s blood from his childhood days. Having worked in the hospitality industry since he was 14 years old, Homan has not only incrementally taken the steps to further his passion for the industry, but also, completed his educational... Read More →
avatar for David Foss

David Foss

Partner, Invictus Hospitality
Dave Foss has worked in hospitality for over 23 years in virtually every facet of the food and beverage industry. He has managed a series of beverage programs on the West Coast, both at the Mondrian Hotel and later at Fairfax Partners Restaurant Group, overseeing four properties in... Read More →
avatar for Mark Diaz

Mark Diaz

Design Director, Invictus Hospitality
Mark Alan Diaz is a Miami native with Cuban, Italian and German roots, who has used his transnational background and later travels, to develop unique and award-winning designs and concepts throughout the United States. As a result, Mark has become known for fusing modernism and warm... Read More →
avatar for Stephen Williamson

Stephen Williamson

Co-Owner, Whiskey Tango
avatar for Karen Williamson

Karen Williamson

Co-Owner, Whiskey Tango


Wednesday March 27, 2019 1:00pm - 3:00pm
Room S220

1:00pm

Coaching Chalk Talks - Booth 1434
This is expert level consults, delivered in one-on-one, 15-minute coaching sessions to jumpstart your business and quickly and efficiently tackle your biggest challenge. Bring your menu, your marketing plan, your P&L, or whatever area you think needs the most work. Find the topic and choose the expert that best meets what you are looking for. Spots are assigned on a first-come, first-serve basis. Wednesday's experts will cover Management/Operations, Technology, Culinary, and Marketing/Social Media.

12-1pm Louie La Vella and Frank Besednjak
1-2 pm Louie La Vella and David Scott Peters
2-3 pm Erik Shellenberger & Donny Clutterbuck
3-4 pm Frank Besednjak & Donny Clutterbuck

Speakers
avatar for Louie La Vella

Louie La Vella

President, La Vella Nightlife
Nightclub and Bar marketing expert and author Louie La Vella has worked with brands such as Skyy Vodka, Red Bull, Bacardi, television networks such as BPMTV Canada and hundreds of nightclub and bars. La Vella has produced and marketed over 30 live music concerts and thousands of weekly... Read More →
avatar for Frank Besednjak

Frank Besednjak

President & CEO, The Training Source, Inc.
Frank Besednjak is President of The Training Source Inc., a diversified company that offers business training, coaching, and consulting services. He is also a motivational speaker, and business coach. A US Navy veteran with a Bachelor of Business Administration and Marketing degree... Read More →
avatar for David Scott Peters

David Scott Peters

Founder, TheRestaurantExpert.com
David Scott Peters is a restaurant consultant, coach, speaker and founder of TheRestaurantExpert.com, a company committed to the success of independent restaurants. Peters is a restaurant industry-recognized blogger and his writing is regularly published in restaurant industry publications... Read More →
avatar for Erik Shellenberger

Erik Shellenberger

Owner, Bar Marketing Basics
Erik Shellenberger has been in the restaurant and bar industry since he was 13 years old working for his mother in the food & beverage dept. at a local ski resort in Park City UT where he grew up. He has held every position from dishwasher to bartender to marketing director and everything... Read More →
avatar for Donny Clutterbuck

Donny Clutterbuck

Pour Cost
My name is Donny Clutterbuck, and I live in bars.One bar, in particular, called Cure, is my home. Before my time at Cure, I worked in clubs, dives, free-pour cocktail bars, and one particularly science-driven bar. I've been a bartender for as long as I can remember, and I'll always... Read More →


Wednesday March 27, 2019 1:00pm - 4:00pm
Booth 1434

1:00pm

Caesars Palace Back of House Tour SOLD OUT
Attendees will get an exclusive front and back of the house tour of this massive resorts operation! Everything from the Employee Entrance, Warehouse, Pool Operations, Restaurants, Montecristo Cigar Bar, Race & Sports Book and more!

Space is limited!  Transportation is provided.  Add to any Pass for $149

Speakers
avatar for Chris Carraher

Chris Carraher

Assistant Director Beverage, Caesars



Wednesday March 27, 2019 1:00pm - 4:00pm
Caesars Palace 3570 S Las Vegas Blvd, Las Vegas, NV 89109

3:00pm

Sing Your Bar Song! Karaoke Contest (NEW!)
What's your favorite bar song? Sing your favorite bar song in our Karaoke contest. One final winner will receive a hard drive karaoke player worth over $1500. Sign-up onsite to play at the Musubi Media Booth #1138

Exclusive Karaoke Main Stage Sponsor: Musubi Media


Wednesday March 27, 2019 3:00pm - 4:00pm
Main Stage - South Hall

3:00pm

Nightclub & Bar Pitch Tank
Nightclub & Bar Pitch Tank connects bar & nightlife suppliers with top executives of the industry. This is a can’t miss opportunity for attendees to see what happens behind closed doors in the corporate world. Watch the drama unfold during live product pitches in front of industry gurus! You'll hear pitches from Beverage Inventory, Mixers, Tech, POS, Staffing, and Consumer Experience Product companies. Open to all attendees!

Speakers
avatar for Sal Wise

Sal Wise

VP Marketing (Nightlife & Daylife), Hakkasan Group
Hakkasan Group is a worldwide entertainment, dining, nightlife, and hospitality company with establishments currently located across the United States, Europe, Middle East, and Asia. Its namesake is taken from its Michelin-star restaurant that set the high-level standard for the group’s... Read More →
avatar for Javier Parra

Javier Parra

Director of Nightlife, The Venetian Resort® Las Vegas
Parra was born in born in Boston, MA, lived and worked in Miami but now calls Las Vegas home for the last eight years. Parra joined  The Venetian Resort last June but also worked for other notable nightlife groups on the Strip, in Miami and was also a managing partner on concepts... Read More →
avatar for Angelo Defino

Angelo Defino

Operations Manager, Topgolf Las Vegas
Originally from Massachusetts where I graduated from University of Massachusetts with a B.S. in Mechanical Engineering. I quickly found my passion for the hospitality business and have been working in food and beverage for over 22 years. I have been living in Las Vegas for 16 years... Read More →
avatar for Marc Marrone

Marc Marrone

Corporate Chef, TAO Group
Marc Marrone is the Corporate Chef of TAO Group, leading TAO Group restaurants, Las Vegas' TAO Vegas, Beauty & Essex, LAVO and Marquee Day Club; and Los Angeles' TAO, Highlight Room and Luchini Pizzeria and Bar and LAVO Singapore. Originally from New York City, Marrone received his... Read More →
avatar for Todd Lunger

Todd Lunger

President, Taffer Dynamics & Taffer Media
An accomplished hospitality and nightlife professional with more than 20 years of nightclub, restaurant and gaming experience, Todd Lunger has managed food and beverage as well as dayclub and nightclub operations for some of the most prestigious properties around the globe.Born in... Read More →


Wednesday March 27, 2019 3:00pm - 5:00pm
Room S222

9:00pm

Party Pass - Constellation Brands Platinum Party Featuring Diplo
Finish off your week like a pro with our closing party at one of the most luxurious resorts in the world, Wynn Las Vegas. Step inside Intrigue Nightclub and experience the owners private hidden lounge or relax under the skyline next to a breathtaking two-story waterfall.  Wednesday Party Pass is sponsored by Constellation Brands.

About Intrigue: The allure of Intrigue, at Wynn, promises to utterly captivate your senses. Intrigue offers 14,000 square-feet of stunning interiors and high energy excitement bathed in state-of-the-art light and sound. Step out onto the patio to enjoy an up-close vantage of the breathtaking waterfall and pyrotechnics. Experience performances by Afrojack, Diplo, Marshmello, RL Grime and other special guests. Every corner of the nightclub offers an opportunity to entice and surprise you, and every table offers the tone of a VIP experience. Satisfy your curiosity and you are sure to experience a night you won’t soon forget.

Included in VIP Pass,  Expo Plus Pass or add-on Party Pass.  Your ticket includes separate line entrance, complimentary admission and sponsored product, while supplies last. Show your party ticket at the door!


Wednesday March 27, 2019 9:00pm - 11:00pm
Intrigue 3131 S Las Vegas Blvd, Las Vegas, NV 89109
 
Thursday, March 28
 

10:30pm

Show Perk - Tao Nightclub
Open to all attendees! Get the VIP Treatment - show your badge at the door for complimentary admission.

Thursday March 28, 2019 10:30pm - Friday March 29, 2019 5:00am
Tao Nightclub 3377 S Las Vegas Blvd, Las Vegas, NV 89109
 
Friday, March 29
 

10:30pm

Show Perk - XS Nightclub
Open to all attendees! Get the VIP Treatment - show your badge at the door for complimentary admission.

Friday March 29, 2019 10:30pm - 11:59pm
XS Nightclub 3131 S Las Vegas Blvd, Las Vegas, NV 89109