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avatar for Mike Wilson

Mike Wilson

Marriott Washington Georgetown
Director of Hotel Operations
Originally drafted by the Detroit Tigers and forced to retire early due to injuries, Mike pursued his passion for travel and discovered what would become a 20+ year career in Marriott. As operational leader at the Marriott Washington Georgetown, Mike led a $28 million transformation of one of Marriott’s legacy hotels in 2017 and a $20 million transformation at the Bethesda North Marriott in 2018. Owning the mantra that innovation is everywhere and anywhere, Mike studies innovations that enhance guest and employee experiences. He pilots countless new mobile initiatives driven by the Marriott brand and independently tests industry innovations. Mike is quick to say, “I have yet to cross a finish line in this business…whether the goals are sales, profit, growing our brand or guest/employee satisfaction. Success is definitely never final...once we exceed our goals, we can still seek improvement.”

My Speakers Sessions

Wednesday, March 27
 

1:00pm